The Cole

This renovated mid-century modern motor hotel offers a distinctive retro charm, with its fun decor and a delightful pool area serving as its signature feature. Guests consistently highlight the hotel's impeccable cleanliness, comfortable accommodations, and the responsive service provided by the staff, even in a largely virtual environment. It is an ideal destination for couples and solo travelers seeking a quiet, relaxing getaway with a unique aesthetic, as well as business travelers who appreciate modern amenities and a seamless experience. To enhance your stay, consider requesting an upstairs room to minimize potential noise from neighbors, and be prepared for the convenient, app-based check-in process.

Facilities & Amenities
The hotel boasts a highly praised pool area, often described as pristine and delightful, with many guests enjoying its heated water, even during cooler weather. The adjacent hot tub is also a popular feature, providing a relaxing experience. Guests appreciate the convenience of free Wi-Fi throughout the property, ensuring connectivity. While parking is available, some guests note it comes with an additional charge and is in an unsecure lot. The hotel provides a water dispenser for filtered water, which is a thoughtful touch, though some guests mention issues with the ice machine being broken. The property is gated, offering a sense of security, and for convenience, luggage lockers are available, though some find them too small for larger bags.

Cleanliness & Room Comfort
Guests consistently commend the cleanliness of the rooms, often describing them as spotless and well-maintained. The comfortable beds with high-quality linens are frequently highlighted for ensuring a restful night's sleep. Many guests appreciate the spacious king suites, which often include two TVs and a king sofa bed, providing ample living space. The modern bathrooms feature amenities like waterfall showers or rain showers with good water pressure. However, the air conditioning units are frequently noted as being loud, and some guests report issues with curtains not closing fully. A recurring concern is the thin walls, leading to noticeable noise from neighboring rooms, including conversations, showers, and footsteps, as well as occasional street noise. To mitigate this, earplugs and noise machines are provided in the rooms.

Dining & Food Quality
The on-site restaurant, known as Freddie's Kitchen, receives overwhelmingly positive feedback, with many guests describing it as exceptional and serving delicious, high-quality dinner options prepared by a talented chef. It is often highlighted as a hidden gem, despite operating independently of the hotel. While the restaurant is highly regarded, guests note that it primarily serves dinner and has limited operating hours, typically opening in the late afternoon. There is also an on-site bar, though some guests mention it often appears closed or has inconsistent hours. Most guests note the absence of an on-site breakfast option, with some resorting to nearby convenience stores for morning snacks.

Location & Accessibility
The hotel's location is generally viewed as convenient, being close enough to downtown Palm Springs for easy access, typically a short 5 to 10-minute drive or a 20-minute stroll. Guests find it well-situated for exploring the area without being directly in the busiest part of the city. While some guests find it too far to comfortably walk to all shops and restaurants, ride-sharing services like Uber and Lyft are readily available. The hotel is situated in a relatively quiet neighborhood, offering a peaceful retreat, though some rooms may experience street noise due to its proximity to a main road. Many rooms also offer pleasant mountain views.

Staff & Service
The staff consistently receives high praise for being friendly, kind, efficient, and responsive, often going above and beyond to assist guests. Despite the hotel's largely contactless check-in and check-out process, which is managed virtually through an app or text messages, guests report that staff are readily available and helpful when contacted. While many guests appreciate the smooth check-in experience, some find it initially confusing or challenging, especially if encountering technical issues or using international phone numbers. Housekeeping services are not daily by default, requiring guests to request room cleaning or obtain supplies themselves, a policy that some guests find inconvenient during longer stays.

Additional Information
The hotel operates on a unique contactless operational model, meaning there is no traditional front desk or staff consistently on-site, with all interactions and services managed through an app or text communication. This approach is appreciated by many for its efficiency and privacy. The property is marketed as an adults-only establishment, which contributes to a quieter atmosphere, though a few guests have noted the presence of children. A key policy is that no daily room cleaning is provided; guests needing fresh towels or other supplies can access a designated storage room or request items via the app. To address potential noise concerns, earplugs and noise machines are thoughtfully provided in each room. Some rooms, particularly suites, offer kitchenettes, but guests should be aware that basic kitchenware, such as plates and cutlery, is not typically supplied.