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    Hotel The Crystal Lodge (Whistler, Canada)

    Hotel The Crystal Lodge (Whistler, Canada)

    About The Crystal Lodge

    Crystal Lodge is a ski-in/ski-out resort is the heart of Whistler Village. There are 20 shops and many dining options onsite. The well-appointed rooms feature complimentary Wi-Fi, iPod docks, an HDTV, a refrigerator and a coffee maker. Robes are available for use during the stay. The traditional rooms have been recently renovated. Crystal Lodge boasts a heated outdoor pool, hot tub, sauna and 24-hour fitness center. A game room is open to all guests and can also be privately reserved. The hotel offers its guests a complimentary ski and bike valet. There are many dining options, including Basalt Wine and Salumeria, Beacon Pub & Eatery, the Old Spaghetti Factory and WIldwood Pacific Bistro. There is also a Starbucks onsite. The hotel is just steps away from Whistler Gondola, Whistler Blackcomb Ski Resort and the visitor center.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets
    • A/C
    • Restaurant
    • Hotel bar
    • Gym

    Rating overview

    • LocationExcellent  (9.5 / 10)
    • RoomsVery good  (8.2 / 10)
    • ServiceExcellent  (8.9 / 10)
    • CleanlinessExcellent  (9.1 / 10)
    • Value for moneyVery good  (8.3 / 10)

    Positive Reviews

    positive:

    Crystal Advantage Program

    Shop and dine without leaving your hotel, because now you have an added incentive. The Crystal Advantage Program is offered to every guest and gives you discounts and special offers for every shop and restaurant on premises.

    positive:

    Worry-Free Recreation

    The hotel offers a complimentary ski and bike valet. Don't know where to put your things? There is also complimentary storage your equipment. For convenience, there are also washing stations and bike repair stands with tools at your doorstep.

    positive:

    Location Perfection

    Guests loved the location of the hotel, in the heart of Whistler Village and walking distance to everything. The hotel is ski-in/ski-out, and only a few minutes from the gondolas.


    Negative Reviews

    negative:

    Miniature Rooms

    Several guests, mainly those booking traditional rooms, thought the rooms and the bathrooms were too small for their liking. If you are traveling as a group or with a lot of luggage, you may feel cramped. The hotel does offer many other room size options if you feel this may be a concern.

    negative:

    Problems with Parking

    The parking lot has reported to be full quite often, especially on busy weekends. Should you run into this issue, the staff will happily direct you to many other options nearby. The onsite parking lot was also reported as having very tight spaces, which may be a problem if you're coming with a large car.

    negative:

    Early Bird Housekeeping

    The housekeeping starts work quite early, which some may find as an advantage, but most guests didn't like. If you plan on sleeping in, place a "Do Not Disturb" sign outside your door the night before. The staff has on several occasions entered rooms with guests still occupying it.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Sauna
    3. Hot tub
    Property amenities
    1. Business centre
    2. Café
    3. Arcade/Video games
    4. Entrance hall/lobby
    5. Express check-in
    6. Elevator
    7. Gym
    8. Parking
    9. Terrace
    10. Bell service
    11. Pets allowed
    12. Hotel bar
    13. Outdoor swimming pool
    14. Convenience store
    15. Conference rooms
    16. Non-smoking rooms
    17. Computer with internet
    18. Restaurant
    19. 24-hour reception
    20. On-site boutique shopping
    21. Snack bar
    22. Deck chairs
    23. Towels at the pool
    24. Laundry service
    25. Spa
    26. WiFi in public areas
    27. Room service
    28. Hypoallergenic rooms
    29. Doctor on site
    30. Concierge
    31. Airport shuttle
    32. Free WiFi in public areas
    33. Valet parking
    34. Pool
    35. Luggage storage
    36. Free WiFi
    37. Breakfast
    38. EV charger
    39. Hand sanitizer provided
    40. Temperature screening
    41. Masks provided
    42. Safe distance
    43. Response protocol
    44. Online check in/check out
    45. New safety protocols
    46. Cashless payment
    Accessibility
    1. Wheelchair accessible
    2. Accessible hotel
    3. Accessible parking
    Room amenities
    1. Bathtub
    2. Openable windows
    3. Television
    4. Central heating
    5. Electric kettle
    6. Air conditioning
    7. Pay-TV
    8. Desk
    9. Sitting area
    10. Safe
    11. Cable TV
    12. WiFi
    13. Fridge
    14. Free WiFi (rooms)
    15. Coffee machine
    Sports facilities
    1. Billiards
    2. Boat rental
    3. Bike rental
    4. Golf course
    5. Fitness
    6. Horse riding
    7. Skiing
    8. Hiking trail
    9. Table tennis
    Theme / Type
    1. Convention hotel

    Arrival / Departure

    1. Check in: 16:00
    2. Check out: 11:00

    Contact

    4154 Village Green,  V8E 1H1,  Whistler,  Canada
    Telephone: +1 6049322221 | Fax: +1 6049322635 | 

    Frequently Asked Questions about The Crystal Lodge

    • Is there a pool area at The Crystal Lodge?

      Yes, The Crystal Lodge offers 2 pool areas.

    • Are pets allowed at The Crystal Lodge?

      Yes, The Crystal Lodge has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

    • Is parking available at The Crystal Lodge?

      Yes, The Crystal Lodge provides Parking, Accessible parking for guests.

    • What time is check-in and check-out at The Crystal Lodge?

      Check-in at The Crystal Lodge is available from: . Check-out time is by .

    • Where is The Crystal Lodge located?

      The Crystal Lodge is located in 4154 Village Green, V8E 1H1, Whistler, Canada.

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