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Hotel The Fairmont Empress (Victoria, Canada)

Hotel The Fairmont Empress (Victoria, Canada)

About Hotel The Fairmont Empress

The Fairmont Empress is a 4-star hotel with views overlooking Victoria’s Inner Harbour. It features a gym with indoor pool and whirlpool, as well as full-service spa. There are 477 guestrooms at this hotel. Each room comes with views of the city, garden, courtyard or harbor. Other amenities include bathrooms, in-room safe, cable TV, coffee and tea making facilities, and luxury bedding. The Fairmont Empress offers afternoon tea, a tradition the hotel has honored since 1908. A Victoria tradition originally held for royal visitors and dignitaries, guests can experience afternoon tea complete with live piano music. The hotel has additional dining option on site. The Bengal Room offers its unique curry buffet for lunch and dinner and The Veranda offers a setting directly overlooking the Inner Harbour. Miniature World, British Columbia Parliament Building, Royal BC Museum, and Pacific Undersea Gardens are all less than half a mile from the hotel. This accommodation is also known as Empress Fairmont, Fairmont Empress, Fairmont Empress Hotel, and Fairmont Empress Hotel Victoria.

Top amenities

  • WiFi in lobby
  • Free WiFi(Unavailable)
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym(Unavailable)

Rating overview

trivago Rating Index based on 3028  reviews from:
  • LocationExcellent  (9.5 / 10)
  • RoomsGood  (7.9 / 10)
  • ServiceExcellent  (8.6 / 10)
  • CleanlinessExcellent  (8.9 / 10)
  • Value for moneyGood  (7.5 / 10)

Positive Reviews


Luxurious accommodations

Guests love the old world elegance matched with modern luxury at this Victoria hotel. Stocked with amenities and offering plenty of space to spread out, you'll feel wrapped in luxury the minute you step foot on the property.


Excellent location

It's all about the location when you book a stay here. This hotel offers easy access to shops, restaurants and attractions galore. Close to downtown and directly overlooking the Inner Harbour, you really won't need a car to see all that the area has to offer. Guests simply love the location of this upscale hotel.


Personalized service

The Fairmont Empress offers warm and welcoming guest services. The staff, particularly during afternoon tea, is truly what sets this hotel apart from others. Guests who stayed here felt that staff members catered to their every need.

Negative Reviews


Lack of air conditioning

Rooms have ceiling fans but lack any air conditioning. For most of the year, this isn't a problem, however, depending when you travel you might notice your room can get toasty. Windows open for additional air circulation, however.


Expensive overall

This luxury property comes with a luxury price tag. If you book a stay here, be prepared to splurge a little. Amenities like Wi-Fi and parking are paid services, and daily charges add up quickly.


Renovation is needed in some areas

Some guests were disappointed and feel that this Fairmont hotel didn't live up to the brand. Widely recognized as a luxury hotel, some of the rooms require furniture updates and bathroom fixture maintenance.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Steam room
  3. Massage
  4. Sauna
  5. Hot tub
  6. Hydrotherapy
Property amenities
  1. Café
  2. Entrance hall/lobby
  3. Express check-in
  4. Elevator
  5. Parking
  6. Terrace
  7. Bell service
  8. Pets allowed
  9. Hotel bar
  10. Indoor swimming pool
  11. Hotel safe
  12. Conference rooms
For children
  1. Cot
  2. Organized activities for kids
Room amenities
  1. Balcony (upon inquiry)
  2. Openable windows
  3. Television
  4. Hairdryer
  5. Central heating
  6. Electric kettle
  7. Air conditioning
  8. Minibar
  9. Pay-TV
  10. Desk
  11. Sitting area
  12. Telephone
Sports facilities
  1. Fitness
Theme / Type
  1. Convention hotel
  1. Accessible hotel
  2. Accessible bathroom
  3. Accessible parking
Food and beverage
  1. Diabetic food

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 11:00


721 Government Street , V8W 1W5 , Victoria , Canada
Telephone: +1(250)3848111 | Fax: +1(250)3892747 | 

Frequently Asked Questions about Hotel The Fairmont Empress

  • Is there a pool area at Hotel The Fairmont Empress?

    Yes, Hotel The Fairmont Empress offers 1 pool area.

  • Are pets allowed at Hotel The Fairmont Empress?

    Yes, Hotel The Fairmont Empress has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Hotel The Fairmont Empress?

    Yes, Hotel The Fairmont Empress provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Hotel The Fairmont Empress?

    Check-in at Hotel The Fairmont Empress is available from: . Check-out time is by .

  • Where is Hotel The Fairmont Empress located?

    Hotel The Fairmont Empress is located in 721 Government Street, V8W 1W5, Victoria, Canada.