The Garden

The hotel's signature feature is its unobstructed, breathtaking views of Mount Fuji directly from the rooms, often described as a living painting. This makes it an ideal choice for sightseers, photographers, and anyone seeking a serene and visually stunning escape. Guests consistently highlight the modern, minimalist design, often compared to a Muji-inspired aesthetic, which enhances the tranquil atmosphere. The overall cleanliness and the spaciousness of the accommodations are also frequently praised. The attentive and friendly staff contribute significantly to a positive experience, often going above and beyond to assist guests. It is particularly well-suited for couples seeking a romantic backdrop and families who appreciate the larger room sizes and in-room kitchen facilities. To maximize the experience, guests are advised to consider booking a room on a higher floor for the best vantage point and to take advantage of the self-catering options available, especially given the limited nearby dining choices.

Facilities & Amenities
The hotel offers a range of convenient facilities and amenities designed to enhance guest comfort and independence. A standout feature is the complimentary self-service laundry room, equipped with both washers and dryers, which is highly appreciated by guests, especially those on longer trips, allowing them to refresh their wardrobe easily. Many rooms include a well-appointed kitchenette, featuring a fridge, electric stove, kettle, microwave, and various utensils, providing guests the flexibility to prepare their own meals and snacks. For quick refreshments, vending machines are available on-site, offering drinks and snacks. Guests also benefit from free Wi-Fi throughout the property, ensuring they can stay connected. Additionally, the hotel provides bicycles for rent, offering a pleasant and active way to explore the local area and enjoy the scenic surroundings at their own pace.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean and well-maintained, contributing to a pleasant stay. The room size is often highlighted as spacious, with some suites being particularly large and suitable for families, though a few guests found standard rooms a bit tight for four people with significant luggage. The beds and pillows receive mixed feedback; while many find them comfortable, some guests note that the beds can be too soft and the pillows too flat, impacting sleep quality for a few. The bathrooms vary in design, with some being spacious and featuring a bathtub, while others are described as small, lacking basic amenities like hooks for towels or clothes, and having the toilet and shower in the same area. Some isolated comments mentioned issues with drain flies or stains on bedding, but these appear to be exceptions. Noise levels are generally acceptable, though some guests noted that the walls are not entirely soundproof.

Dining & Food Quality
The hotel does not feature an on-site restaurant, cafe, or lounge, meaning there is no breakfast or in-room dining service available. This aspect is frequently noted by guests, who are encouraged to utilize the kitchenette facilities provided in many rooms. These kitchenettes, equipped with appliances and utensils, allow guests to prepare their own meals, often using items purchased from nearby convenience stores like 7/11 or Lawson. While one review mentioned a simple but satisfying breakfast, this appears to be an isolated experience, as the general consensus is the absence of hotel-provided food options. Guests appreciate the flexibility of self-catering, especially for heating up convenience store food, which is particularly useful when local eateries are closed or limited.

Location & Accessibility
The hotel boasts a highly convenient location, situated approximately a 10 to 15-minute walk from Kawaguchiko Station, which serves as a central hub for trains and buses. This proximity makes it easily accessible for guests arriving by public transport, with the walk generally described as flat. While the immediate vicinity may not have an abundance of restaurants or convenience stores, these are typically within a 10-minute walk. The hotel's position offers an excellent vantage point for viewing Mount Fuji. For guests traveling by car, parking is available and generally free, though some note the approach roads can be narrow and the parking slope quite steep, requiring careful navigation. The location is praised for being quiet, offering a peaceful retreat after a day of exploring.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and accommodating nature. Guests frequently highlight their willingness to assist with various requests, from providing local recommendations to helping with luggage transport or shipping to other destinations. The check-in and check-out processes are described as quick and smooth, contributing to a hassle-free experience. Some guests even reported receiving free room upgrades or being driven to the station or local convenience stores by staff, particularly during inclement weather. While the overall service is excellent, a few guests noted that staff might not be present at the reception desk during late evening or early morning hours, and one review mentioned a slow response to email inquiries.

Additional Information
The hotel's distinctive modern, minimalist design, characterized by a clean white aesthetic and large glass windows, is a recurring highlight, contributing to its unique appeal. Guests appreciate the overall stylish and sleek ambiance, often comparing it to a Muji-inspired look. It is important to note that the hotel does not feature an onsen (hot spring bath), which some guests might expect in the region. While the rooms are generally quiet, some guests mentioned that the noise isolation between rooms could be improved. A unique policy noted by one guest was the request to keep tap water running to prevent freezing and clogging, which caused some minor noise disturbance. The hotel also offers umbrellas to borrow, a thoughtful touch for unexpected rain.