The Garland Hotel is a family boutique hotel situated in North Hollywood that features a large courtyard, an outdoor swimming pool, a restaurant and a bar. Smoke-free guest rooms feature a balcony, air conditioning, coffee and tea facilities, satellite television, a hair dryer, complimentary toiletries and a refrigerator. Services and amenities offered at the hotel include complimentary Wi-Fi, 24-hour front desk, a fitness centre, ATM machine, shuttle service, laundry service, a fireplace in the lobby, a tour desk, luggage storage, complimentary newspapers, concierge service, a hot tub, and valet parking. The Front Yard Restaurant features local fare in a casual environment during breakfast, lunch and dinner. The Courtyard Canteen features Californian dishes and specialty coffees and the Lobby Bar serves a wide variety of beverages. The Garland Hotel is located close to Universal Studios Theme Park, The Hollywood sign, Beverly Park, CBS Studio Center and Universal City Walk.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
The leisure facilities around The Garland are excellent and well-maintained. Guests reported that the pool area is calm and relaxing and features a poolside snack area, the bar is a perfect place to unwind, there is tons of parking spaces and the public sitting areas are comfortable and ambient.
The location of this hotel is perfect. It's central and close to many attractions, there are shops within walking distance, the main highway is easily accessible and there is a bus stop right outside the hotel.
The staff at this hotel are very friendly from arrival to departure. Nothing is too much for them, whether it be pulling some extra strings to get guests a room that better suits their needs, providing suggestions on things to see and do in the area or making up a special meal for late-arriving guests - they are always providing 5-star service.
The soundproofing in the rooms is poor and doesn't filter out much of the noise around the hotel including loud partiers singing and yelling, cars whizzing by on the nearby freeway and guests talking and watching TV in nearby rooms.
The guest rooms at The Garland are small and cramped and guests also reported several other issues including dated decor and furnishings, unclean bedding, broken lamps, missing amenities and very small bathrooms.
Guests reported that there are not many places to eat nearby and the breakfast served each morning is limited and features poorly-prepared items that are served cold.