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Hotel The Grand Mayan (Acapulco, Mexico)

Hotel The Grand Mayan (Acapulco, Mexico)

About Hotel The Grand Mayan

Hotel The Grand Mayan is an accommodation set on the shores of Playa Diamante. Guestrooms feature a private fully-furnished balcony for guests to lounge on. These rooms offer views of the sea or the tropical surroundings. Inside, guests are sure to find a LED television, free Wi-Fi, and a private bathroom with a deep soaking tub and a hairdryer. Hotel The Grand Mayan is complete with a 24-hour front desk, and there is a self-serve laundry facility nearby. Right on the property, guests can enjoy a refreshing swim and can relax in the sauna or the spa tub. An area shuttle is available for use. Guests can order a drink from the poolside bar, venture inside and relax in the lounge, and dine in any one of the three restaurants on site, one of which specialises in Kosher cuisine. Situated along the bay, this accommodation is only footsteps away from the beach. The Forum de Mundo Imperial music venue is within three miles.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar(Unavailable)
  • Gym

Rating overview

  • LocationExcellent  (8.7 / 10)
  • RoomsExcellent  (8.6 / 10)
  • ServiceExcellent  (8.5 / 10)
  • CleanlinessExcellent  (9.0 / 10)
  • Value for moneyVery good  (8.3 / 10)

Positive Reviews


Hotel facilities are good

This resort is the perfect place for a relaxing holiday; many of their facilities are geared towards that too. There are several pools on the property including a lazy river. There's a gym if you want to work out. And you can make use of the sauna or get a massage at the spa.


Good service from the staff

The staff is friendly and attends to the guests quite professionally. There are wait services by the pool so you can order something to eat as you relax in a lounge chair. The personnel doing the presentations are also quite polite even when you don't buy what they are selling.


Great rooms with pool in the balcony

The rooms at the resort are nice. There are various rooms that you can choose from including some with kitchens so you can cook your own food; there's a Walmart nearby so shopping for supplies is easy. These rooms are also very clean, and there is a cleaning service and a turndown service every day. Some of the rooms also have a plunge pool in the balcony.

Negative Reviews


Beach vendors

The beach close to the hotel is a public one, and there are lots of vendors selling their wares and services. It can get really annoying at times.


Not enough ocean-view rooms

It's not easy to get an ocean-view room here; booking one is apparently not possible, even. Yet, the ocean-view is one of the main attractions to this place. Consequently, the hotel should either have enough of these rooms or be clear on how they can be booked.


Distance from downtown

If you're looking for some wild nights in Acapulco, this may not be the place for you. It's a bit far from downtown.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
Property amenities
  1. Entrance hall/lobby
  2. Gym
  3. Parking
  4. Pets allowed
  5. Beach bar
  6. Pool bar
  7. Outdoor swimming pool
  8. Indoor swimming pool
  9. Hotel safe
  10. Non-smoking rooms
  11. Computer with internet
  12. Restaurant
For children
  1. Childcare
  2. Playground
  3. Kids' club
  1. Wheelchair accessible
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Ironing board
  5. Openable windows
  6. Television
  7. Hairdryer
  8. Air conditioning
  9. Sitting area
  10. Telephone
  11. Safe
  12. Cable TV
Sports facilities
  1. Sailing


Avenida Costera de las Palmas No. 1121. Fracc. Diamante , 39900 , Acapulco , Mexico
Telephone: +52(744)4696000 | Fax: +52(744)4696050 | 

Frequently Asked Questions about Hotel The Grand Mayan

  • Is there a pool area at Hotel The Grand Mayan?

    Yes, Hotel The Grand Mayan offers 2 pool areas.

  • Are pets allowed at Hotel The Grand Mayan?

    Yes, Hotel The Grand Mayan has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Hotel The Grand Mayan?

    Yes, Hotel The Grand Mayan provides Parking for guests.

  • Where is Hotel The Grand Mayan located?

    Hotel The Grand Mayan is located in Avenida Costera de las Palmas No. 1121. Fracc. Diamante, 39900, Acapulco, Mexico.

  • Which popular attractions are close to Hotel The Grand Mayan?