Hotel The Grand Mayan (Acapulco, Mexico)

Hotel The Grand Mayan (Acapulco, Mexico)

About Hotel The Grand Mayan

Hotel The Grand Mayan is an accommodation set on the shores of Playa Diamante. Guestrooms feature a private fully-furnished balcony for guests to lounge on. These rooms offer views of the sea or the tropical surroundings. Inside, guests are sure to find a LED television, free Wi-Fi, and a private bathroom with a deep soaking tub and a hairdryer. Hotel The Grand Mayan is complete with a 24-hour front desk, and there is a self-serve laundry facility nearby. Right on the property, guests can enjoy a refreshing swim and can relax in the sauna or the spa tub. An area shuttle is available for use. Guests can order a drink from the poolside bar, venture inside and relax in the lounge, and dine in any one of the three restaurants on site, one of which specialises in Kosher cuisine. Situated along the bay, this accommodation is only footsteps away from the beach. The Forum de Mundo Imperial music venue is within three miles.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


Avenida Costera de las Palmas No. 1121. Fracc. Diamante, 39900, Acapulco, Mexico

Rating overview

  • Location
    Excellent  8.7 / 10
  • Rooms
    Excellent  8.6 / 10
  • Service
    Excellent  8.5 / 10

Positive Reviews


Hotel facilities are good

This resort is the perfect place for a relaxing holiday; many of their facilities are geared towards that too. There are several pools on the property including a lazy river. There's a gym if you want to work out. And you can make use of the sauna or get a massage at the spa.


Good service from the staff

The staff is friendly and attends to the guests quite professionally. There are wait services by the pool so you can order something to eat as you relax in a lounge chair. The personnel doing the presentations are also quite polite even when you don't buy what they are selling.


Great rooms with pool in the balcony

The rooms at the resort are nice. There are various rooms that you can choose from including some with kitchens so you can cook your own food; there's a Walmart nearby so shopping for supplies is easy. These rooms are also very clean, and there is a cleaning service and a turndown service every day. Some of the rooms also have a plunge pool in the balcony.

Negative Reviews


Beach vendors

The beach close to the hotel is a public one, and there are lots of vendors selling their wares and services. It can get really annoying at times.


Not enough ocean-view rooms

It's not easy to get an ocean-view room here; booking one is apparently not possible, even. Yet, the ocean-view is one of the main attractions to this place. Consequently, the hotel should either have enough of these rooms or be clear on how they can be booked.


Distance from downtown

If you're looking for some wild nights in Acapulco, this may not be the place for you. It's a bit far from downtown.

All amenities

Wellness / Spa
  1. Beauty salon
  2. Massage
  3. Solarium
Hotel facilities
  1. Entrance Hall/lobby
  2. Gym
  3. Parking
  4. Hotel bar
Room facilities
  1. Balcony (upon inquiry)
  2. Openable windows
  3. Television
  4. Air conditioning
Sports facilities
  1. Bike rental
  2. Golf course
  3. Sailing
  4. Skiing
For children
  1. Playground
  2. Kids' club
Food and beverage
  1. Diabetic food


Avenida Costera de las Palmas No. 1121. Fracc. Diamante , 39900 , Acapulco , Mexico
Telephone: +52(744)4696000 | Fax: +52(744)4696050 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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