The Inn And Spa At Beacon

This boutique hotel offers a truly memorable experience, largely defined by its highly acclaimed spa services, including massages and hydrotherapy, which provide a profound sense of relaxation and escape. Its signature feature is a blend of unique and beautiful decor throughout the property, creating a cozy and inviting ambiance, coupled with an exceptional staff and a prime Main Street location. The hotel is an ideal choice for couples seeking a romantic and rejuvenating getaway, friends on a relaxing retreat, and wedding guests due to its convenient proximity to local venues. It also thoughtfully caters to pet owners with dedicated dog-friendly accommodations. To ensure the best experience, guests are strongly advised to book spa appointments well in advance due to high demand, and to be mindful of the parking situation, which relies on nearby municipal lots.

Facilities & Amenities
The hotel boasts an impressive array of facilities designed for guest comfort and relaxation. The standout is the comprehensive spa, offering highly praised massages, facials, and various hydrotherapy options, including a popular jacuzzi and aromatherapy hot tub. Guests frequently enjoy the hotel's inviting solarium and multiple rooftop areas, which provide comfortable seating, some with fire tables, and offer pleasant views, though some found the views disappointing. While there is no on-site bar or food service on the rooftop, guests appreciate the availability of ice and stemware in the lobby to take to their rooms. The hotel also features charming outdoor spaces on the ground floor and a unique, adorable elevator. Most guests found the Wi-Fi signal strong and reliable.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its spotless cleanliness and the overall comfort of its accommodations. The rooms are frequently described as beautifully arranged with unique decor and thoughtful touches, often feeling spacious and modern, particularly in the new annex. The beds are a highlight, consistently praised as extremely comfortable with cozy linens, ensuring a restful night's sleep. Many appreciate the well-appointed bathrooms, some featuring spacious layouts or open showers, though a few noted issues with water pressure or the sink being located outside the bathroom. While most rooms offer a peaceful environment, some guests reported significant noise levels from outside, particularly early morning garbage trucks, or from thin walls. Temperature control can be challenging, with some rooms experiencing issues with heating/air conditioning being centrally controlled and leading to uncomfortably warm conditions.

Location & Accessibility
The hotel's central location on Main Street is a significant advantage, placing guests directly in the heart of the town. This prime spot allows for easy walking access to a wide array of shops, restaurants, and cafes, making it convenient for exploring the local area without a car. Guests appreciate its proximity to popular attractions like Dia Beacon and the Mount Beacon hiking trailhead. The hotel is also easily accessible via public transportation, with the free bus from the train station passing directly by the property. Regarding parking, the hotel does not offer its own facilities; guests must rely on nearby municipal parking lots, which include both 24-hour and 2-hour street parking options. While some guests found parking to be a breeze, others noted it could be difficult to find a spot.

Staff & Service
The staff at this hotel consistently receives high praise for their warmth, hospitality, and attentiveness. Guests frequently highlight their kindness, helpfulness, and accommodating nature, noting that staff members often go above and beyond to ensure a pleasant stay. The welcoming and friendly staff are commended for making guests feel at home from the moment they arrive, providing informative assistance and local tips. While the majority of feedback is overwhelmingly positive, a few guests reported instances of lacking customer service, describing some interactions as unprofessional or unhelpful, particularly concerning spa bookings or specific room requests. Despite these isolated concerns, the overall sentiment is that the staff are dedicated to providing excellent service and enhancing the guest experience.

Additional Information
The hotel offers a genuinely pet-friendly policy, welcoming both dogs and cats, with staff noted for their kindness towards animal companions. Guests should be aware that while the hotel is highly regarded, some experiences vary significantly depending on the specific room type; some rooms in the new annex are praised for their stylish decor and spaciousness, while others, particularly those in the basement, have been described as lacking views or having specific design choices that impact comfort. There have been instances of booking and cancellation issues, with some guests reporting difficulties rescheduling stays or unexpected charges for damages. Additionally, some guests noted a lack of daily room service, expecting fresh towels or coffee/tea supplies, and that the hotel does not offer water or soda for purchase on-site.