The Landmark By Little Cabin

The property offers spacious serviced apartments with great views, making it a notable option for those seeking ample living space. Its signature feature is its ability to accommodate larger groups, making it particularly suitable for families and groups traveling together. Budget-conscious travelers might also find the pricing appealing, though it's crucial to manage expectations regarding the property's overall maintenance and service consistency. Guests should be prepared for potential significant delays when using the elevators and be diligent in following up on security deposit refunds. To ensure a satisfactory stay, it is highly advisable to confirm the exact amenities and the condition of the specific unit upon arrival, as experiences can vary widely.

Facilities & Amenities
The property features an infinity pool and a large swimming pool, with some guests appreciating its length for training, along with a gym. However, some reviews note the pool can be dirty with debris and leaves, and there were instances of the pool being closed during peak periods. A major point of contention is the elevator system. With only a few lifts serving many floors, guests frequently experience long wait times, especially during peak check-out hours, leading to significant frustration and even resorting to using the stairs from high floors. The lifts are also described as often full and lacking ventilation. Many apartments are equipped with a washing machine and dryer, and a kitchen including a stove, oven, microwave, water kettle, and fridge. However, numerous guests report these appliances are often broken or non-functional, and kitchen utensils can be scarce or non-existent. Wi-Fi connectivity is inconsistent, with some finding it good while others report it as poor or non-existent.

Cleanliness & Room Comfort
Many guests express significant dissatisfaction with the cleanliness of the apartments, reporting issues such as dirty bedsheets, sticky floors, mold on bathroom ceilings, water stains, and general grime on walls and surfaces. Some even found dirty towels and cobwebs. The overall condition of the rooms is frequently described as run-down and poorly maintained, with shabby furniture, broken chairs, old pillows, and thin blankets. Specific issues include non-lockable balcony doors, broken light fixtures, and damaged wall coverings. While rooms are generally spacious and some feature comfortable king-size beds and great views, the functionality of in-room amenities is a recurring concern. Guests report non-functioning TVs, stoves, ovens, and washing machines, with some even experiencing electric shocks from appliances. Basic items like kitchen utensils, sponges, and hangers are often missing or insufficient. Some guests have noted loud noises from neighboring units.

Location & Accessibility
The property is generally praised for its central location, offering easy access to the city center and a wide array of restaurants, including a notable dim sum establishment nearby. Guests appreciate its proximity to malls and various fast food options, which significantly enhances convenience for dining and shopping excursions. This strategic position makes it an ideal base for exploring the area, especially for those who have their personal transport. While public transit details are not extensively highlighted, the general accessibility to key attractions and commercial areas is a consistent positive. Parking facilities are available and generally considered adequate, though some guests noted specific access points might require navigating stairs.

Staff & Service
Feedback on staff and service is mixed. While some guests commend the staff for being friendly, helpful, and responsive to queries and issues, others report difficulties with communication, including unanswered calls and messages, and instances of unhelpful security guards. The check-in and check-out process can be inconsistent; some found it smooth and quick, while others faced significant delays, particularly with late arrivals when the office was closed, requiring them to contact security. A major point of contention is the security deposit, which is often substantial and can be slow to refund, sometimes requiring follow-up from guests and occasionally resulting in partial refunds without clear justification. Housekeeping services are limited, typically offered only once a week, with guests responsible for their own garbage disposal.

Additional Information
A significant point of concern for guests is the security deposit policy, which requires a substantial payment upon arrival. Many have reported delays in refunds, sometimes extending beyond the promised timeframe and necessitating persistent follow-up from guests. There have also been instances of partial refunds without clear justification, leading to frustration. Furthermore, some reviews specifically highlight negative experiences with a particular operator, "The Little Cabin," describing their units as run-down apartments with a noticeable lack of promised services. Guests should also be aware of reported electricity drops and even electric shocks from certain appliances, suggesting potential underlying electrical issues. Lastly, the swimming pool has been noted to be closed during peak periods, which can be a disappointment for those planning to utilize the recreational facilities.