Located in Chicago, The Langham is an opulent hotel which is only a 26-minute journey by car from O’Hare International Airport and a 28-minute trip from Midway International Airport. This swanky hotel has 316 guest rooms and suites. All rooms have air conditioning, minibar, 55 inch LCD television, rainfall shower, ceiling fan, coffee/tea maker, hairdryer, safe, slippers, non-smoking and are soundproof. Other facilities include free Wi-Fi, free Internet, fitness centre, hot tub, spa, 24-hour front desk, 24-hour business centre, meeting rooms and an indoor pool. There are three restaurants onsite with Travelle serving American cuisine while Parlour at the Pavilion offers ice cream and sorbets. The Afternoon Tea with Wedgewood offers sandwiches, as well as champagne. Attractions close to The Langham include The Chicago Theatre, great for fans of the stage while The Magnificent Mile is ideal for tourists who love to shop.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
There were hardly any complaints regarding the customer service that guests received from the hotel employees. The staff members were given accolades by the majority of guests. They found the employees to be engaging and kind. The concierge, restaurant
Most visitors to The Langham were dazzled at the sight of their rooms. They advised the rooms are wonderfully furnished and contemporary. Also, they stated that the rooms were big with lots of space.
The food at this hotel was universally acclaimed by guests. The afternoon tea in particular was a big hit with many of the visitors. They liked the variety of the menu and stated that the food was amazing.
There were some people who were not happy about the room service at The Langham. They advised that employees delivered the wrong order and also took their time before coming back to take up the plates.
There were a few complaints about the cost of parking. Some guests advised that the price they had to pay was far too expensive.
There were a few issues regarding the Wi-Fi not working as well as it should and housekeeping turning up to clean the room at inappropriate times, but the overwhelming majority of visitors really enjoyed their time at this hotel.
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