The Lovat, Loch Ness

The hotel offers an exceptional and memorable stay, largely due to its outstanding culinary experience, particularly the tasting menu, which many guests consider a signature feature. Its warm, historic ambiance and attentive service also stand out. This destination is ideal for food enthusiasts and couples seeking a luxurious and romantic retreat, as well as sightseers and hikers eager to explore the stunning Scottish Highlands. Guests consistently praise the comfortable accommodations and the hotel's prime location, which provides easy access to natural beauty and local attractions. To ensure the best experience, it is highly recommended to make dinner reservations well in advance, as the restaurant is very popular and operates on a specific menu.

Facilities & Amenities
Guests frequently praise the hotel's inviting public lounges, often featuring a roaring fireplace, creating a cozy atmosphere for relaxation and enjoying a drink. The bar is highly regarded for its creative cocktails and extensive whisky selection, with many guests highlighting the skill of the bartenders. In-room amenities are thoughtfully provided, including high-quality toiletries, coffee and tea facilities, mini-fridges stocked with treats, and sometimes even a yoga mat or umbrella. Some rooms feature unique touches like a TV integrated into the bed frame or a TV in the bathroom. The availability of ample parking, including EV charging points, is a significant convenience for travelers. While some guests appreciate the elevator for accessibility, others note the overall traditional charm of the building.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean and well-maintained, contributing to a pleasant stay. The beds are consistently described as exceptionally comfortable, ensuring a restful night's sleep, often complemented by good bedding. Many appreciate the spacious bathrooms, some featuring large bathtubs or walk-in showers, and the provision of high-quality toiletries. While most rooms are considered quiet, some guests in specific "garden" or "loft" rooms have noted occasional noise from outside or other areas. Room temperature can be an issue, with some finding rooms too warm despite heating adjustments, though fans are typically provided. Some "garden" rooms are noted as being smaller or more basic in decor, and a few guests mentioned a lack of a wardrobe or a safe in certain room types. A minor recurring comment was about the fitted sheets on beds tending to come off.

Dining & Food Quality
The hotel's dining experience is a major highlight for many guests. Breakfast consistently receives high praise for its delicious and innovative menu, including well-prepared cooked options like poached eggs and a selection of fresh pastries. The dinner restaurant is frequently lauded for its exceptional tasting menu, described as a gastronomic delight with beautiful presentation and creative flavor combinations, often considered to be of Michelin-star quality. Most guests find the food to be outstanding, showcasing local ingredients. However, some note that the portions can be small for the price, and the restaurant primarily offers a fixed tasting menu, with no à la carte options, which may not suit all preferences. The restaurant is also closed on certain days, which can be a disappointment for guests planning to dine in-house. The bar offers high-quality cocktails and a good selection of spirits.

Location & Accessibility
The hotel boasts an excellent central location in Fort Augustus, making it highly convenient for exploring the area. Guests appreciate being within easy walking distance of the famous Loch Ness, the Caledonian Canal locks, and the town's various shops and pubs. This proximity allows for quick access to boat cruises and local attractions. The setting is often described as beautiful, offering a peaceful retreat while still being close to activity. Ample parking is available on-site, which is a significant advantage for those traveling by car. The hotel's position also serves as a good base for day trips to other parts of the Highlands, including areas like the Isle of Skye and Fort William.

Staff & Service
The hotel staff consistently receives overwhelming praise for their exceptional friendliness, attentiveness, and professionalism. Guests frequently highlight their warm welcome, often including a complimentary hot toddy upon arrival, and the staff's willingness to go above and beyond to ensure a comfortable stay. The check-in process is generally smooth and efficient, with staff providing helpful information and even escorting guests to their rooms. Many reviews commend the team's proactive approach, anticipating guest needs and offering assistance with various requests, from providing extra amenities to offering local recommendations. The service is described as genuine and caring, creating a welcoming and personalized atmosphere that significantly enhances the overall guest experience.

Additional Information
The hotel has a dog-friendly policy, though feedback is mixed regarding its practical application; while dogs are allowed in specific "garden" rooms and certain areas, they are generally restricted from the main lounges and dining areas, which some pet owners found limiting. Guests should be aware that a service charge is automatically added to bills, including for bar items, which some found surprising or excessive. The main restaurant is not open every night, typically closing on Sundays and Mondays, which is an important consideration for guests planning to dine in-house. The hotel is housed in a fine old building with a historic ambiance, featuring beautifully appointed public rooms and a cozy reading room with a fireplace. Thoughtful touches like providing umbrellas and a chocolate-making workshop are also mentioned.