The Manohar Hyderabad

The hotel is undergoing significant renovations, with a clear distinction between its older sections and newly refurbished rooms. This transformation, coupled with its central location, is a defining characteristic, making it a suitable choice for both business travelers and families seeking convenience. Guests frequently highlight the spacious rooms and the efforts of some attentive staff to ensure a comfortable stay, particularly in the upgraded areas. While the property is working towards modernizing its facilities, guests are advised to request a newly renovated room, especially on the fourth floor, to ensure a more pleasant experience. Be mindful that ongoing upgrades may temporarily impact certain amenities, but the hotel's commitment to improvement is evident in its refreshed accommodations.

Facilities & Amenities
Many guests report that the Wi-Fi connectivity is consistently poor, unreliable, or non-existent in rooms, causing significant frustration for those needing internet access. The swimming pool is frequently cited as being in a state of disrepair, often cloudy, dirty, or completely non-functional, with some guests noting it was closed during their stay due to renovations. Similarly, the fitness center is described as old or needing updates, with some equipment being outdated. Conversely, the spa services receive positive feedback, with guests praising the professional therapists and relaxing treatments. Parking is generally considered ample and convenient for guests traveling by car, adding to the overall accessibility of the property.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is highly polarized, largely depending on whether guests stayed in an older or newly renovated room. Many guests report significant issues in the older sections, including unpleasant odors, the presence of cockroaches and other insects, stained sheets, and generally filthy bathrooms. These older rooms are often described as poorly maintained with damaged furniture, broken fixtures, and non-functional AC units, leading to considerable discomfort. Conversely, the newly renovated rooms are highly praised for their spaciousness, modern design, pristine cleanliness, and comfortable beds, providing a much more pleasant and restful experience. However, some guests occasionally report issues with hot water availability or drainage problems in bathrooms, even in renovated sections.

Dining & Food Quality
The breakfast buffet receives mixed reviews; while some guests appreciate the variety and quality, particularly the eggs and dosa, others find the options repetitive or the overall taste lacking. The restaurant and room service also elicit varied feedback, with some praising the food quality and specific dishes like fish biryani and Jackfruit Biryani, noting the delicious taste and unique Indo-Chinese options. However, other guests describe the room service as slow or unhelpful, and some find the overall food quality disappointing. There are mentions of an outside food policy which restricts bringing in external meals, and some guests note that basic items like plates and spoons are not always readily provided for in-room dining. The bar facilities are available, contributing to the dining experience.

Location & Accessibility
The hotel's central location is consistently highlighted as a significant advantage, offering easy access to both old and new parts of the city. Its proximity to a metro station makes it convenient for guests to explore the area and reach various destinations, including shopping districts. Parking facilities are generally described as ample, providing convenience for guests traveling by car. However, some guests find the entry and exit points to the property confusing, which can be a minor inconvenience upon arrival or departure. Despite being centrally located, the surrounding environment is often noted for its greenery and quiet ambiance, offering a peaceful retreat within the bustling city, making it a well-situated base for exploration.

Staff & Service
Feedback on the staff and service is notably mixed, with many guests praising the friendly staff for their attentive service, helpfulness, and willingness to go above and beyond to ensure a comfortable stay. Specific mentions include housekeeping staff providing prompt and thorough service, and some individuals being particularly accommodating with guest requests. However, a significant number of reviews highlight issues with rude staff at the reception, uncooperative attitudes, and a general lack of responsiveness to complaints, particularly regarding room issues. The check-in process is described as quick by some, while others report long waits and confusion, especially concerning booking confirmations. Room service is also a point of contention, with some guests experiencing slow delivery or outright denial of basic requests.

Additional Information
The hotel is currently undergoing extensive ongoing renovations, which, while promising for future improvements, can cause inconvenience for current guests, including the closure of certain amenities. Guests should be aware of specific hotel policies, such as a restriction on bringing outside food into the premises and the fact that bottled water in rooms may be chargeable. There are reports of key cards deactivating frequently, requiring repeated trips to the reception. Some guests mention a policy of upfront payment for rooms, which can be unexpected. The hotel also has an eco-friendly policy involving the use of refillable glass water bottles, which is appreciated by some. Business conference facilities are available and have received positive feedback for their hygiene and service.