The Marker Union Square San Francisco

The hotel offers a memorable stay, distinguished by its historic elegance and a beautifully decorated lobby featuring inviting fireplaces, creating a warm and welcoming atmosphere. Guests consistently highlight the exceptional staff service, the hotel's central location near Union Square, its impressive cleanliness, and the overall comfort of the rooms. This makes it an ideal choice for sightseers eager to explore the city's landmarks, business travelers seeking convenience, couples looking for a charming retreat, and families benefiting from spacious accommodations. To enhance your experience, guests recommend utilizing the complimentary reusable water bottles and refill stations throughout the property, and exploring the hotel's charming common areas. When venturing out, it is advisable to be mindful of the immediate surroundings, particularly when heading in certain directions, though the hotel itself provides a secure environment.

Facilities & Amenities
Guests frequently praise the hotel's well-appointed lobby and library areas, which feature cozy fireplaces and ample comfortable seating, providing inviting spaces for relaxation or socializing. The fitness center is noted for being well-equipped with a good assortment of machines and free weights, catering to guests' exercise needs. A highly appreciated eco-friendly amenity is the provision of reusable water bottles and convenient filtered water stations located on various floors, allowing guests to stay hydrated sustainably. The hotel also offers reliable free Wi-Fi throughout the property, ensuring guests can stay connected, and efficient elevators that arrive in a timely manner, contributing to a smooth and convenient stay.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its impeccable cleanliness across both rooms and public areas. Guests often describe the rooms as spacious and well-maintained, though some found certain rooms to be smaller yet efficiently appointed. The beds are widely praised for being very comfortable, ensuring a restful night's sleep, although a few guests had personal preferences regarding mattress firmness. Bathrooms are generally noted as spacious, with some featuring luxurious soaking tubs and jets, while others are more basic. While most guests found the showers adequate, some occasionally experienced lukewarm water, particularly during peak times. Noise levels are typically reported as quiet, contributing to a peaceful environment, and the provision of reusable water bottles in rooms is a thoughtful touch.

Dining & Food Quality
The on-site restaurant offers a convenient dining option for guests, particularly for breakfast. While many appreciated the availability of food, some guests found the breakfast to be overpriced for the quality offered. The hotel provides complimentary coffee and tea in the restaurant area during morning hours, which is a welcome perk for many. Feedback on the bar service and overall food quality in the restaurant is mixed, with some guests enjoying their meals and interactions, while others reported less welcoming service or found the food to be disappointing. A popular amenity is the complimentary wine offered during a specific happy hour, which many guests enjoyed as a relaxing way to unwind.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests within walking distance of Union Square and major public transport hubs like cable cars and metro stations, providing easy access to various city attractions. This proximity makes it convenient for exploring shopping, dining, and cultural landmarks. While many guests felt secure, some noted that the immediate surrounding area requires awareness, especially when venturing in certain directions, though the hotel itself is considered a safe haven. Parking is available, with both valet and off-site options, though guests frequently mention the expense and occasional confusion regarding fees, suggesting it's a point to clarify upon arrival.

Staff & Service
The hotel's staff consistently receives glowing reviews for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their professional demeanor and willingness to go above and beyond to ensure a positive experience. The check-in process is often described as quick and smooth, and staff are highly accommodating with various requests, such as providing electric kettles for rooms or assisting with room upgrades. Housekeeping is praised for being thorough and responsive, maintaining high standards of cleanliness. The valet service is also noted for its efficiency and the pleasant interactions with attendants, contributing to a seamless arrival and departure experience for those with vehicles.

Additional Information
Guests should be aware of a destination fee that covers certain amenities and services, which some found unexpected upon arrival. A security deposit is also standard upon check-in, with reimbursements typically processed within a few weeks. The hotel offers a pet-friendly policy, accommodating guests traveling with animals. Thoughtful touches include complimentary reusable water bottles with filtered water stations on various floors, popcorn for children, and umbrellas available for use. Some guests also appreciated the complimentary wine offered during a specific happy hour and the free coffee and tea available in the mornings, adding value to their stay.