The Nature Phuket

This hotel offers a serene escape, blending modern luxury with lush greenery, making it a memorable retreat. Its signature feature is the extensive network of multiple pools, including swim-up bars and pool access rooms, providing a unique and refreshing experience. Guests consistently praise the hotel's exceptional staff, overall cleanliness, and comfortable accommodations. It is an ideal choice for families seeking recreational activities and a quiet atmosphere, couples looking for a romantic and peaceful getaway, and solo travelers desiring relaxation with convenient access to local attractions. To enhance your stay, consider utilizing the complimentary shuttle service to Patong and exploring the diverse dining options available both on-site and nearby.

Facilities & Amenities
The hotel boasts an impressive array of pools, including a long recreational pool, a tranquil "jungle pool," and a dedicated kids' water park area, ensuring options for all ages. Many guests enjoy the convenience of swim-up bars within the main pool areas. A well-equipped fitness center is available for those wishing to maintain their routine. The property also offers a helpful buggy service to transport guests across its hilly terrain, which is particularly appreciated. While Wi-Fi is available, some guests noted it could be slow. The presence of a peaceful Koi pond adds to the serene ambiance, and a rooftop bar provides stunning views.

Cleanliness & Room Comfort
Guests generally commend the hotel's cleanliness, with many highlighting the meticulous work of the housekeeping staff who ensure rooms are spotless and well-maintained daily. The beds are consistently described as very comfortable, contributing to a restful stay. Rooms are often noted for being spacious and well-appointed with amenities like coffee makers, safes, beach towels, flip-flops, and umbrellas. However, feedback on room condition is mixed; while many find them stylish, some report issues such as dampness, a persistent sewage smell, mold, or signs of wear like peeling paint and broken fixtures. Noise from neighboring rooms or the main road can occasionally be a concern for some guests.

Dining & Food Quality
The breakfast buffet receives high praise for its extensive variety and delicious options, catering to diverse tastes including vegetarian choices, with good quality coffee. Most guests find the breakfast satisfying, though some European guests desired more pastries and cereals, and a few noted repetition during longer stays. The on-site restaurants are commended for their excellent and fresh food, with dishes often described as well-seasoned. The rooftop bar and other bars are popular for their good cocktails and pleasant atmosphere, especially during happy hour. While the food quality is high, some guests found the on-site dining and drink prices to be on the higher side compared to local alternatives.

Location & Accessibility
The hotel's location is a significant advantage, offering a quiet retreat just minutes away from the vibrant energy of Patong Beach. It is close enough to be convenient but sufficiently removed to provide a peaceful environment away from the main hustle and bustle. The hotel provides a complimentary shuttle bus service to Patong, operating a few times a day, which is highly valued by guests, though some wished for more frequent or extended hours. While walking to Patong is possible (around 20 minutes), guests note the route can be hilly and lacks consistent sidewalks, with heavy traffic. Nearby, guests can find local dining options, 7/11 stores, and a street market.

Staff & Service
The hotel staff consistently receive overwhelmingly positive feedback for their exceptional friendliness, attentiveness, and cooperative nature. Guests frequently highlight their helpfulness and willingness to assist with a smile, contributing significantly to a pleasant stay. While many guests experience a quick check-in process, some reviews mention instances of slow, chaotic, or less welcoming service at the front desk. The housekeeping team is particularly praised for their diligent work, ensuring rooms are immaculate. The buggy service is also appreciated for transporting guests around the property, although occasional waits are noted. Overall, the staff's dedication to providing excellent service is a recurring theme.

Additional Information
Guests should be aware that the hotel's hilly terrain necessitates the use of golf cart transport for convenient access to rooms, which is generally well-managed by the staff. Many rooms offer desirable pool access, allowing direct entry into the water. Some guests noted an inability to charge consumption from restaurants and bars directly to their room, requiring immediate payment. There were also observations regarding guests reserving sunbeds early with towels, which can be a minor inconvenience. The hotel occasionally hosts promotional activities, such as those for Anantara memberships, which some guests found intrusive.