Hotel The Newport on Macrossan (Port Douglas, Australia)

Guests raved about this hotel's location. They appreciated being able to walk to many great shops and restaurants on the main street. Meanwhile, those looking to explore nearby beaches on foot had nothing to worry about.

Travellers were very happy about the hotel's staff. Guests had only good things to say about the employees and managers at this hotel. They felt truly welcomed, and received plenty of great recommendations from the tour desk.

Many guests complimented the hotel's furnishing. Those who wanted to prepare meals for themselves took advantage of kitchenettes, while others called attention to the quality of the beds and the decoration.

Many guests complained about the noise levels at this hotel. Rooms located next to the pool often were disturbed by bathers at late hours of the night. Meanwhile, poor soundproofing in other areas caused problems as well.

Travellers were not pleased with the size of their rooms. Many reported feeling cramped at this hotel. those with lots of luggage had trouble navigating to their beds.

Guests said that the lack of an elevator made it difficult to get into the second and third story rooms. Older travellers, and families on road trips, were particularly affected by this feature of the property. It was a major disappointment for those with mobility issues.