The Originals City, Le Mas de Grille, Montpellier Sud

This hotel offers a peaceful retreat, with its tranquil pool setting serving as a signature feature, providing a relaxing escape for guests. It is particularly well-suited for stopover travelers and business travelers due to its convenient location near major routes and training centers. Families and couples also find it appealing for leisure stays, appreciating the spacious rooms and welcoming atmosphere. Guests consistently highlight the exceptional staff friendliness, the comfortable beds, and the high-quality dining experience. To ensure a pleasant stay, it is advisable to confirm restaurant opening hours, especially on weekends, and be aware of the hotel's deposit policy upon arrival.

Facilities & Amenities
The hotel features a pleasant swimming pool that is highly appreciated by guests for relaxation, though some note it is not heated and rules regarding its use after check-out can be restrictive. A spacious and free parking area is a significant advantage, providing ample space for vehicles. While Wi-Fi is available, some guests have reported connectivity issues. The hotel's general appearance is frequently described as dated and in need of renovation, with observations of worn carpets, damaged paint, and unmaintained exterior areas such as terraces and garden furniture. Despite these cosmetic concerns, the presence of an elevator adds to guest convenience.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is mixed. Many find the rooms to be clean and spacious, with comfortable beds and good quality bedding ensuring a restful sleep. However, a notable number of reviews mention issues such as dirty carpets, stains, hair in bathrooms, and rooms not being thoroughly cleaned during stays. Some rooms are described as needing renovation, with damaged paint, broken shower fixtures, and worn toilet seats. Amenities like hairdryers and fridges are often noted as missing. Noise levels can be a significant concern, particularly from a nearby nightclub on weekends, and occasionally from other guests or morning cleaning staff, impacting sleep quality for some.

Dining & Food Quality
The hotel's restaurant receives overwhelmingly positive reviews, with many guests praising the excellent food quality and the chef's culinary skills. The menu is described as varied, featuring fresh products and offering a great quality-to-price ratio, making it a highlight for many visitors. The dinner experience is frequently commended for its delicious and well-presented dishes. However, the restaurant is not always open, especially on weekends or during certain periods like August, which can be a disappointment for some guests. Breakfast receives mixed feedback; while some find it complete and varied, others consider it overpriced for the selection offered, noting a lack of fresh options or specific items like omelets.

Location & Accessibility
The hotel boasts a highly convenient location, easily accessible from the highway and ideal for stopovers. It is situated in a commercial zone, providing access to nearby shops and restaurants. Its proximity to Montpellier city center, approximately a 15-minute drive, and the tram station, just a 5 to 8-minute walk away, offers good connectivity for exploring the city. The hotel is also conveniently located about 15 minutes from the beaches. A major advantage is the spacious free parking, which is consistently highlighted by guests. While generally quiet, some guests note the presence of a nearby nightclub, which can cause noise disturbances, particularly on weekend nights.

Staff & Service
The hotel staff consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently commend their welcoming demeanor, attentiveness, and willingness to go above and beyond to ensure a pleasant stay. The check-in process is generally smooth, and staff are noted for their responsiveness to guest requests, such as providing restaurant recommendations or addressing room issues promptly. The pet-friendly service is also appreciated, with some rooms offering direct garden access for guests traveling with animals. Overall, the staff's commitment to providing excellent service is a recurring theme, contributing significantly to positive guest experiences.

Additional Information
A recurring point of contention for many guests is the 150€ deposit required upon arrival, especially when rooms are perceived as being in a state of disrepair or when this policy is not clearly communicated beforehand. The hotel's pet-friendly policy is a notable feature, with some rooms providing direct garden access, which is highly valued by guests traveling with animals. Many reviews suggest that the hotel has significant potential but is in dire need of comprehensive renovation, particularly for its exteriors, common areas, and certain room elements, to align with modern standards and enhance the overall guest experience. Some rooms offer balconies with pleasant pool views and effective blackout shutters.