Hotel The Park City Grand Plaza Kensington (London, United Kingdom)


Hotel The Park City Grand Plaza Kensington (London, United Kingdom)

About The Park City Grand Plaza Kensington

Occupying an imposing 19th century terrace house, The Park City Grand Plaza Kensington offers elegant and comfortable accommodation in London’s exclusive borough of Kensington & Chelsea. The stylishly appointed rooms are equipped with numerous up-to-date amenities such as plasma televisions, coffee makers, refrigerators, telephones and safes. Suites add separate living areas, whilst some upgraded rooms boast CD players and kitchenettes. All of the en-suites are air-conditioned and have free Wi-Fi access. Guests staying at The Park City Grand Plaza Kensington can relax in the elegant lounge or maintain their fitness routine at the on-site gym. Desktop computers and printers are available for guests to use at the business centre and there are also two meeting rooms on-site for those wishing to hold conferences or seminars. Popular Malaysian dishes are on offer at the Selesa Restaurant whilst an extensive selection of drinks is available at the bar. The Natural History Museum and Kensington Palace are both in close proximity to the hotel.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


18-30 Lexham Gardens, W8 5JE, London, United Kingdom

Rating overview

trivago Rating Index based on 1489  reviews from:
  • Location
    Excellent  8.9 / 10
  • Rooms
    Very good  8.2 / 10
  • Service
    Excellent  8.7 / 10

Positive Reviews


Close to transport and popular attractions.

Guests were pleased to find that they were just a short walk away from some of London's most notable landmarks such as the Victoria and Albert Museum and the Royal Albert Hall. Those who wanted to explore areas further afield found it very handy having two tube stations in close proximity to their accommodation.


Spacious and well-equipped rooms.

The rooms have been described as being of generous size with quite a few guests stating that they had plenty of space to move around as well as ample storage. Many appreciated having all the necessary mod-cons such as the large plasma screens and refrigerators and particularly welcomed the use of smart phones which helped them plan their journeys around London.


Pleasant communal areas.

Upon entering the hotel, guests were impressed with the lobby which they described as being elegant and tastefully decorated. Many enjoyed spending time in the stylish lounge, either catching up on work or relaxing with their daily paper. During finer weather guests appreciated being able to have their meals in the immaculately presented private garden complete with colourful plants and mature trees.

Negative Reviews


Problems with room temperature.

Quite a few guests said they experienced difficulties when trying to adjust the temperature on the air-conditioning units. Some said they felt uncomfortably cold in their en-suites whilst those who stayed here during warmer weather said that the air-conditioning did not manage to cool down their rooms.


Housekeeping issues.

Guests mentioned that some of the utensils in their rooms such as mugs and tea spoons were not cleaned regularly and also objected to the fact that the water and coffee were not replenished daily.


Unimpressive breakfasts.

The continental breakfasts have been described as being rather meagre with quite a few guests objecting to the limited choices on offer.

All amenities

Property amenities
  1. Business centre
  2. Café
  3. Elevator
  4. Gym
  1. Wheelchair accessible
  2. Accessible bathroom
Room amenities
  1. Balcony (upon inquiry)
  2. Bathtub (upon inquiry)
  3. Shower
  4. Ironing board

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00


18-30 Lexham Gardens , W8 5JE , London , United Kingdom
Telephone: +44(2073)417090 | 

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