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Hotel The Ritz-Carlton, Chicago (Chicago, USA)


Hotel The Ritz-Carlton, Chicago (Chicago, USA)

About Hotel The Ritz-Carlton, Chicago

Situated along the Miracle Mile, The Ritz-Carlton Chicago can be found at the top of the Water Tower Place building among the Skyscrapers that have helped make the Windy City famous. Guests can enjoy city or lake views from the hotel rooms as well as complimentary Wi-Fi. Accommodations also include a blend of traditional and contemporary furnishings including marble bathrooms plus a flat-screen TV with cable, mini-bar and an executive desk. There is a full service luxury spa at The Ritz-Carlton Chicago plus a selection of meeting room and event space. There is also an on-site fitness center and an indoor swimming pool. Two restaurants can be found at the property. deca Restaurant + Bar is open throughout the year while dec Rooftop Lounge + Bar is open during the summer. The Chicago Museum of Contemporary Art is next to the hotel while Lake Michigan is five-minutes away on foot.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym

Rating overview

trivago Rating Index based on 2810  reviews from:
  • Expedia(9.0/10),
  • Location
    Excellent  9.4 / 10
  • Rooms
    Excellent  8.9 / 10
  • Service
    Excellent  9.1 / 10

Positive Reviews


All the help you need

Everyone from the doorman to the housekeepers will go out of their way to make sure you are happy with the hotel according to guests who also point out the front desk team and concierge are also great. Visitors add the entire staff is professional and friendly.


My kind of town

Guests say the hotel is in a great spot to enjoy the shopping and dining of Michigan Avenue and the Miracle Mile. The hotel is also right next to the Chicago Museum of Contemporary Art and Hancock Observatory.


View the Windy City

The rooms and common areas of the hotel offer views of the city as well as Lake Michigan. Travelers say these views are spectacular and really let you see Chicago in all its glory.

Negative Reviews


Like your parents Ritz-Carlton

Guests point out the rooms look a bit dated and haven't been renovated or refreshed in some time. Visitors say the rooms are not bad by any means but are starting to look a bit old.


By no means a 5-star breakfast

Breakfast at the hotel's on-site restaurant, deca Restaurant + Bar, wasn't particular memorable according to guests who add it was not good value for the money paid as well. There are plenty of other places to eat or grab a coffee nearby.


Ineffective air-con

Travelers say the air conditioning units in the rooms of the property did not work all that well and could struggle to cool the room down. Some guests also note the air-con units could make a lot of noise too.

All amenities

Property amenities
  1. Business centre
  2. Café
  3. Entrance hall/lobby
  4. Express check-in
Wellness / Spa
  1. Steam room
  2. Massage
  3. Body treatments
  4. Hot stone massage
For children
  1. Cot
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
  4. Accessible parking
Room amenities
  1. Shower
  2. Ironing board
  3. Openable windows
  4. Television
Sports facilities
  1. Fitness
  2. Indoor tennis court
  3. Yoga

Arrival / Departure

  1. Check in: 16:00
  2. Check out: 12:00


160 East Pearson Street , 60611 , Chicago , USA
Telephone: +1 312-266-1000 | Fax: +1 312-266-1194 | 

Frequently Asked Questions about Hotel The Ritz-Carlton, Chicago

  • Is there a pool area at Hotel The Ritz-Carlton, Chicago?

    Yes, Hotel The Ritz-Carlton, Chicago offers 1 pool area.

  • Are pets allowed at Hotel The Ritz-Carlton, Chicago?

    Yes, Hotel The Ritz-Carlton, Chicago has a pet policy that may vary based on the room type or availability. Please check with the hotel directly to learn about their pet policy.

  • Is parking available at Hotel The Ritz-Carlton, Chicago?

    Yes, Hotel The Ritz-Carlton, Chicago provides Parking, Accessible parking for guests.

  • What time is check-in and check-out at Hotel The Ritz-Carlton, Chicago?

    Check-in at Hotel The Ritz-Carlton, Chicago is available from: . Check-out time is by .

  • Where is Hotel The Ritz-Carlton, Chicago located?

    Hotel The Ritz-Carlton, Chicago is located in 160 East Pearson Street, 60611, Chicago, USA.

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