The Royal Sonesta Chase Park Plaza St. Louis

This beautifully restored historic building offers a luxurious urban escape, renowned for its grand architecture and a prime location at the edge of Forest Park and the Central West End. Its signature features include a stunning outdoor pool and a unique on-site movie theater, providing memorable experiences for guests. The hotel is ideal for couples seeking a romantic getaway, families looking for engaging amenities and proximity to attractions, and business travelers attending conferences. Guests consistently praise the attentive staff, comfortable accommodations, and the vibrant surrounding neighborhood. To enhance your stay, consider utilizing the convenient valet service and exploring the diverse dining options both within the hotel and nearby.

Facilities & Amenities
Guests frequently highlight the impressive outdoor pool as a major draw, describing it as beautiful, large, and a perfect spot for relaxation, though some note it can get crowded during peak times. The unique on-site movie theater is a popular amenity, offering a convenient entertainment option. The fitness center is consistently praised for being huge, well-equipped, and highly functional, catering to various workout needs. While some guests mentioned minor issues with the Wi-Fi connectivity, it is generally available. The presence of a Starbucks and other convenient shops within the hotel adds to the overall ease of stay. The hotel also features multiple elevators, though some guests experienced occasional delays or confusion due to the building's layout.

Cleanliness & Room Comfort
The rooms are generally described as clean, spacious, and well-appointed, often featuring an "old world" charm with modern touches. Most guests find the beds comfortable, ensuring a restful night's sleep, though a few found the pillows too firm or noted a lack of variety. The bathrooms are typically large and clean, with ample hot water, and some rooms feature higher toilets, which guests appreciate. In-room amenities often include a coffee maker and a refrigerator, though microwaves are not standard and may incur an extra charge. Noise levels receive mixed feedback; while some rooms are quiet, others experience street noise or sounds from nearby hospitals, and some guests noted occasional plumbing noises.

Dining & Food Quality
The hotel offers a variety of on-site dining options, with guests frequently praising the Tenderloin Room for its excellent food and service. Breakfast receives positive feedback for being hot, tasty, and well-presented, with some guests highlighting the quality of the pancakes and oatmeal. However, some found the breakfast buffet to be average or overpriced, and a few noted slow service at the Preston restaurant. The hotel bars are popular, often featuring live music and providing a great atmosphere for evening drinks. Room service is available, with some guests finding it prompt and the food good, while others experienced cancellations or found the food served in plastic containers, which was disappointing for the price.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for exploring the city. It is situated directly across from Forest Park, providing easy access to attractions like the St. Louis Zoo, various museums, and extensive walking trails. The vibrant Central West End neighborhood surrounds the hotel, offering a plethora of restaurants, shops, and bars within easy walking distance. While the area is generally considered safe, some guests noted it can be a busy intersection. Parking is available, with both valet and self-park options, though it is often described as expensive. The parking garage is generally secure and convenient, but some guests found the valet service could be slow during peak times.

Staff & Service
The staff consistently receives high praise for their friendliness, helpfulness, and attentiveness. Many guests highlight the exceptional customer service, noting that staff members go above and beyond to ensure a pleasant stay. The check-in process is generally described as quick and efficient, with staff being welcoming and accommodating, though some guests encountered issues with early check-in fees. Housekeeping is often commended for its thoroughness and pride in work, though some guests noted that daily service is not automatic and must be requested. The valet service is frequently mentioned as efficient and friendly. Overall, the staff's commitment to providing excellent service is a recurring theme, contributing significantly to a positive guest experience.

Additional Information
Guests should be aware that the hotel has a pet-friendly policy, though some found it challenging to locate suitable outdoor areas for pets. A resort fee is sometimes applied, which some guests found to be an unexpected additional charge upon arrival. The hotel occasionally experiences power outages, which, though rare, can impact guest comfort if not adequately addressed. While the hotel does not typically provide microwaves in rooms, they can be requested for an additional fee. Housekeeping services are not daily by default and require a specific request from guests. The hotel also features a unique rewards program that can offer benefits like room upgrades to loyal members.