The Siena Autograph Collection is a four-storied Italian-style hotel in Chapel Hill, USA. The hotel is less than a mile from University Mall and around three miles from University of North Carolina and Kenan Stadium. The rooms and suites are equipped with satellite TVs, desks, in-room safes, refrigerators, coffeemakers and ironing facilities. Bathrooms have shower and tub combination with free toiletries and hair dryers provided. In-room massage is available. Suites also have living space. The hotel has a 24-hour business center with four meeting rooms, conference space and computer station. 24-hour front desk, laundry and luggage storage facilities and concierge services plus a fitness center are featured. Pets are allowed for a charge. Area shuttle, valet parking and Wi-Fi access throughout the hotel are free amenities. The Siena Autograph Collection serves Italian cuisine in its II Palio Ristorante. The hotel is around two miles from Coker Arboretum and the historic Downtown attractions.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
Guests call The Siena Autograph Collection in Chapel Hill, USA, an unexpected gem as it turned out much nicer than they anticipated. They say that they find it convenient that the University of North Carolina is closely located. The hotel is close to Franklin Street, which has a string of restaurants and bars.
Many guests say that the staff of the hotel is very courteous and they received impeccable service right from the doorman to the host in the dining room. Guests also appreciated the breakfast and the meals served in the restaurant of the hotel, which they say are the best they have ever tasted.
Some guests celebrating a special occasion say that the hotel makes the event more special for them. They are given a room upgrade and treated to a bottle of bubbly. Guests appreciate the gesture and say that they find it warm and thoughtful. They also loved that hot chocolate and homemade marshmallows were always provided in the rooms.
A few guests say that for a four-star hotel, they expect a high level of cleanliness and maintenance. But they say that the hotel fell short by a mile as they noticed glasses filled with cigarette butts, vase with dead flowers and a sand pit with a game of tossing bean bags was full of ants.
Some guests say that they the staff make conflicting statements. While breakfast is mentioned as free at booking time by the front desk staff, the night time manager denied this fact.
Some guests say that they expected a pool or a hot tub for the price. They also say that the air conditioning in the rooms is too noisy for comfort.
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