The Suryaa New Delhi

The hotel is renowned for its exceptional hospitality that makes guests feel at home, complemented by a diverse and high-quality culinary experience. Guests consistently highlight the staff's attentiveness, the comfortable and clean accommodations, and the hotel's central location as key factors contributing to a memorable stay. It is an ideal choice for families seeking a safe and comfortable environment, and business travelers who benefit from its convenient location and efficient service. Many long-stay guests frequently describe it as a second home, while couples can enjoy romantic dining options and vibrant entertainment. To enhance your visit, guests are advised to inquire about recently renovated rooms for a more modern experience and to take full advantage of the extensive buffet options for a delightful culinary journey.

Facilities & Amenities
The hotel offers a comprehensive range of facilities designed to enhance guest comfort and convenience. Guests appreciate the well-equipped gym, sauna, steam room, and spa for relaxation and wellness. A notable feature is the inviting outdoor pool, which also serves as a popular venue for events and parties. While the lifts are generally available, some guests have noted them to be slow or under renovation, occasionally causing minor inconvenience. Other conveniences include a mini-fridge in rooms, a dedicated coffee shop or patisserie, and various bars and specialty restaurants. The hotel also provides free Wi-Fi, though some guests have reported occasional connectivity issues within their rooms.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness and the overall comfort of its rooms. The rooms are described as spacious and well-maintained, with daily housekeeping ensuring a tidy environment. Many appreciate the comfortable beds and quality linens that contribute to a restful sleep. The classical decor of the rooms is often highlighted as a refreshing change from more modern, minimalist designs. While most find the rooms quiet, some guests have reported noise levels from ongoing renovations or, in specific instances, from a nightclub within the premises, which can be disruptive. Bathrooms are generally well-appointed, though some older rooms may feature a more dated design or require guests to step into the bathtub for showering.

Dining & Food Quality
The hotel's dining experience receives widespread acclaim, with a particular emphasis on the breakfast buffet. Guests consistently describe the breakfast as delicious, offering a wide variety of options including extensive Indian and Continental selections, live cooking stations for items like dosa and omelets, and a range of bakery items and fresh fruits. The dinner buffet is equally praised for its lavish spread and high-quality dishes. The hotel boasts several restaurants, including the popular Ssence and Sampan, a Pan-Asian restaurant known for its dumplings, Chinese food, and a vibrant atmosphere with live music and a rooftop view. Many guests commend the exceptional food quality and the diverse culinary choices available, from traditional Indian fare to international cuisine.

Location & Accessibility
The hotel boasts a highly advantageous central location in South Delhi, making it convenient for both leisure and business travelers. It is situated in the heart of the city, with the bustling New Friends Colony market directly adjacent, offering easy access to groceries, various food outlets, and shopping opportunities. Guests appreciate its proximity to key attractions such as the Lotus Temple and Humayun Tomb, as well as the Sukhdev Vihar metro station for broader city access. While the hotel is well-connected, some guests have noted that the immediate surrounding area outside the hotel gates can appear somewhat dusty or less appealing. Parking is available, and the hotel maintains tight security checks at its entrance for guest safety.

Staff & Service
The hotel's staff consistently receives high praise for their exceptional service, politeness, and helpfulness. Guests frequently highlight the friendly staff across all departments, from the front desk and bell desk to housekeeping and restaurant teams. The check-in process is generally described as smooth and efficient, with staff readily assisting with requests and providing local information. Many reviews commend the attentive service provided by the housekeeping team, ensuring rooms are cleaned daily and well-maintained. The restaurant staff are particularly noted for their welcoming demeanor and efficiency, contributing significantly to a positive dining experience. Overall, the staff's cooperative and professional approach creates a welcoming and comfortable atmosphere for guests.

Additional Information
Guests should be aware that the hotel is an older property, and while well-maintained, some areas and rooms may have a more dated feel. Extensive renovations are periodically ongoing, particularly on certain floors like the fifth, which some guests reported caused noise and, at times, a chemical smell. A significant point of feedback is the presence of a nightclub within the hotel, which can generate considerable noise that some guests found disruptive, even causing vibrations in rooms on lower floors. Some guests also noted issues with the air conditioning not dropping below a certain temperature or the lack of heating in winter, requiring requests for space heaters. Additionally, some experienced issues with hotel-affiliated taxis attempting to overcharge.