The Tillamook Inn

The hotel is currently undergoing extensive renovations, aiming to transform its facilities, and notably features unique axolotl tanks in the lobby that captivate guests. While the renovation process impacts some services, many visitors appreciate the spacious rooms and the consistently friendly and helpful staff. The hotel's convenient location near local attractions makes it a practical choice for sightseers and road trippers. Its accommodating pet-friendly policy and generous room sizes also make it a good fit for families and pet owners. To ensure a smooth experience, guests are strongly advised to confirm the availability of specific amenities directly with the hotel before booking, as many facilities are temporarily or permanently closed due to the ongoing work. Requesting a newly renovated room can also significantly enhance the stay.

Facilities & Amenities
Most guests note that the pool, hot tub, and fitness center are currently unavailable or permanently closed due to the extensive renovations, which is a significant point of disappointment for many who booked expecting these facilities. However, the hotel does offer free and fast Wi-Fi, which is appreciated by guests for staying connected. A unique and highly praised feature is the presence of axolotl tanks in the lobby, providing an engaging and memorable experience. An attached convenience store offers easy access to snacks and quick necessities. Some guests mention issues with vending machines not dispensing items correctly. The lack of an elevator in certain sections, particularly for rooms on upper floors or in the annex, can be inconvenient for guests with heavy luggage or mobility concerns. Parking is generally ample and covered, though it can become full during peak times.

Cleanliness & Room Comfort
Guest feedback on cleanliness is mixed; while many describe their rooms as clean and spacious, some report issues such as dusty floors, dog hair in tubs, or old food left in refrigerators. Newly renovated rooms are generally praised for their modern appearance and improved condition. The beds receive varied reviews, with some guests finding them very comfortable and conducive to a good night's sleep, while others describe them as hard, lumpy, or having noticeable springs. Noise levels are also inconsistent; some rooms are noted as quiet, but others experience disturbances from thin walls, slamming doors, or sounds from adjacent rooms and upstairs. In-room amenities vary, with some guests appreciating the presence of a microwave and refrigerator, though a lack of USB charging ports and coat hangers is occasionally mentioned. Bathrooms are often described as clean but dated, with some reports of worn fixtures, mold on tiles, or issues with water damage and sink drainage. Some rooms also have a lingering smoke smell or a general musty odor.

Dining & Food Quality
Most guests express disappointment regarding the breakfast offerings, as the hotel no longer provides a full continental breakfast due to ongoing renovations. Instead, a very limited "grab and go" option, typically consisting of an apple, banana, and cookie with coffee, is available, which many find insufficient. The on-site restaurant is also permanently closed, having been shut down since the pandemic. While this limits dining options directly within the hotel, guests appreciate the availability of hot coffee in the lobby. For more substantial meals, visitors often rely on nearby establishments, including a Starbucks and other fast-food options located conveniently across the street. The attached convenience store also provides some quick snack and beverage choices, offering a practical alternative for guests seeking immediate refreshments.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, placing guests conveniently close to various local attractions and essential services. It is particularly well-situated for visits to the Tillamook Creamery and is within easy reach of other popular destinations along the coast. Guests appreciate its proximity to a large grocery store, as well as several restaurants and fast-food chains, making dining and shopping accessible. The hotel is located just off the main highway, providing good accessibility for road trippers. However, some guests note that the hotel's entrance can be somewhat challenging to locate, as it is situated behind a gas station and car wash. While parking is generally ample and covered, it can become quite full during busy periods, occasionally requiring guests to park further away in secondary lots.

Staff & Service
The staff at the hotel consistently receive high praise for their friendliness, helpfulness, and attentive service. Many guests highlight individual team members who went above and beyond to assist with requests, provide local recommendations, or resolve issues promptly. The check-in process receives mixed reviews; while some guests experience quick and efficient service, others report delays due to internet issues or understaffing, particularly during peak hours. Despite these occasional delays, the staff's pleasant demeanor often mitigates frustration. Housekeeping service is noted as being less frequent than traditional daily cleanings, with some guests mentioning that full service is only provided for longer stays or upon specific request. However, when requested, staff are generally responsive in providing fresh towels or addressing minor room concerns, contributing positively to the overall guest experience.

Additional Information
A significant point of feedback revolves around the ongoing major renovations throughout the property. Many guests report being notified about the unavailability of key amenities, such as the pool and breakfast, only *after* their non-refundable bookings were confirmed, leading to considerable frustration. The hotel operates with a pet-friendly policy, accommodating animals for a notable nightly fee, though some guests have observed issues with pet waste not being consistently managed in designated outdoor areas. Historically known as a Shilo Inn, the property is now operating under a new name, which has caused some confusion for returning guests trying to locate it. Despite the renovation-related inconveniences, the unique axolotl tanks in the lobby continue to be a charming and memorable feature for many visitors. The direct connection to a gas station food mart also offers a convenient option for quick snacks and drinks.