Hotel The Whitehall Houston (Houston, USA)

Hotel The Whitehall Houston (Houston, USA)

About The Whitehall Houston

The Crowne Plaza Houston Downtown is located right in the heart of the Central Business District. Each of the large guestrooms benefits from a flat screen television and free Wi-Fi. Within the property guests have use of a 24-hour business center and meeting spaces, and the outdoor pool is the perfect place to unwind after a long day. Brazos Restaurant and Lounge serves traditional American food with an elegant twist and a daily breakfast buffet is also offered. The Buffalo Bayou Coffee Shop offers light bites and Java Pura coffee for breakfast and lunch. The Crowne Plaza Houston Downtown is just a few blocks from the Metro LightRail and is within walking distance of the George R. Brown Convention Center. There are shops and restaurants close by and guests also have access to a free shuttle service to the Toyota Center, Houston Theatre District and Minute Maid Park.

Top amenities

  • WiFi in lobby

  • Free WiFi

  • Pool

  • Spa

  • Parking

  • Pets

  • A/C

  • Restaurant

  • Hotel bar

  • Gym


1700 Smith Street, 77002, Houston, USA

Rating overview

trivago Rating Index based on 2276  reviews from:
  • Location
    Excellent  8.6 / 10
  • Rooms
    Very good  8.1 / 10
  • Service
    Excellent  8.8 / 10

Positive Reviews


The perfect base to explore

The hotel's convenient downtown location means that this is a perfect base from which to explore everything that Houston has to offer such as The Houston Zoo, the University of Houston, the NRG Stadium where you can see the Houston Texans or the BBVA Compass Stadium where you can catch a soccer match and see the Houston Dynamos. Within the vicinity of the hotel there are plenty of shops, bars and restaurants.


Helpful staff are very knowledgeable

The staff are very friendly and always willing to help and go the extra mile to make your stay more enjoyable. The have great knowledge of the local area and are always more than happy to recommend things to see and do in the area.


Well equipped with great amenities

The rooms have everything that you could need for your stay with the quality of the coffee maker receiving particular praise from many previous guests. The hotel's facilities and services are also excellent with valet parking, shuttle service, an on-site restaurant, gym and pool.

Negative Reviews


Rooms look old and in need of an update

Some rooms in the hotel are starting to look very tired and dated with old furniture and worn furnishings. There are reports that some rooms have already been refurbished with another phase of renovations to start in the near future.


Smoky and smelly lobby from smokers

According to reports from some previous guests the lobby area can get quite smelly and smoky as inconsiderate smokers smoke just outside of the main door so the smoke blows back into the building.


Noisy neighbors and restless sleep

The walls seem to be quite thin so you may hear other guests in neighboring rooms or as they walk the corridors. Some rooms also get noise from the highway which may disturb your sleep, however there have been just as many positive reviews as there have been negative reporting that the hotel is quiet and noise is not an issue.

All amenities

Hotel facilities
  1. Business centre
  2. Entrance Hall/lobby
  3. Express check-in
  4. Elevator
  1. Wheelchair accessible
  2. Accessible hotel
  3. Accessible bathroom
Room facilities
  1. Balcony (upon inquiry)
  2. Openable windows
  3. Television
  4. Central heating
Sports facilities
  1. Fitness
Theme / Type
  1. Convention hotel
Suitable for
  1. LGBT friendly
For children
  1. Kids stay for free

Arrival / Departure

  1. Check in: 15:00
  2. Check out: 11:00


1700 Smith Street , 77002 , Houston , USA
Telephone: +1(713)7398800 | Fax: +1(713)7397307 | 

Cleanliness policies

  • New safety protocols
  • Safe distance
  • Hand sanitizer provided

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