Thunderbird Inn

The hotel's retro 60s vibe is a significant draw, offering a unique and memorable experience that stands out from typical modern hotels. This distinctive aesthetic, complete with vintage decor and period music, makes it an ideal choice for travelers seeking a fun, nostalgic getaway, as well as couples looking for a quirky and charming stay. The hotel's central location allows for easy exploration of the city's attractions on foot, appealing to sightseers and those who prefer walking. Guests consistently praise the hotel's cleanliness, comfortable accommodations, and the attentive service provided by the staff. For families, the availability of amenities like pack n plays makes it a convenient option. To maximize your experience, guests recommend embracing the hotel's unique character and taking advantage of the complimentary treats and amenities provided. Additionally, consider bringing earplugs if you are a light sleeper, as some street noise can be present.

Facilities & Amenities
The hotel offers several practical amenities designed to enhance guest convenience. For those traveling with children, pack n plays are readily available upon request. A unique messaging system allows guests to text the front desk for any service needs, ensuring privacy as staff will not enter rooms without explicit permission. The property is notably pet-friendly, featuring a dedicated dog run for convenience. While most rooms do not include a microwave, a communal microwave is accessible in the lobby for guest use. The hotel also maintains a distinctive ambiance with 50s and 60s music playing throughout the day, contributing to its signature retro theme. However, some guests note the absence of an elevator, which can be a consideration for those with heavy luggage or mobility concerns, particularly for rooms on the second floor.

Cleanliness & Room Comfort
Guests generally find the rooms to be clean and spacious, with many appreciating the comfortable beds and soft linens that contribute to a restful sleep. While the overall cleanliness is praised, some reviews mention minor issues such as dust on lamps, stains on walls, or frayed towels. A few guests noted that the bathroom areas could benefit from updates, with specific mentions of mold, uncleaned toilets, hair in sinks, or dry-rotted door bottoms. Noise levels are a recurring theme; many guests report street noise from the busy road and bus station, and some rooms experience noise from the ice maker or housekeeping carts. The bathroom fan in some rooms runs continuously without an off switch, and some air conditioning units are reported as not getting cold enough. Despite these points, many guests find the rooms to be comfortable and well-maintained.

Dining & Food Quality
The hotel offers a delightful array of complimentary food and beverage options that significantly enhance the guest experience. Guests consistently rave about the fresh, delicious donuts provided each morning, often sourced from a local bakery, which many describe as a highlight of their stay. In addition to the donuts, coffee and juice are available in the mornings. Throughout the afternoon, guests can enjoy popcorn and lemonade in the lobby, creating a welcoming and relaxed atmosphere. Upon arrival, a thoughtful touch includes Moon Pies and RC Cola placed in the rooms, evoking a sense of nostalgia. While these offerings are highly praised, some guests note that the provided breakfast is primarily sweet and lacks healthier options, focusing more on a unique treat than a full meal.

Location & Accessibility
The hotel boasts an excellent central location, making it highly convenient for guests to explore the city. It is within walking distance of numerous popular attractions, including shops, restaurants, the riverfront, and the historic district, typically a 10-15 minute stroll. Its proximity to the trolley station and the Savannah Welcome Center further enhances accessibility to tours and other parts of the city. While the location is praised for its convenience, some guests note that the hotel is situated on a busy street across from a bus station, leading to street noise and some concerns about the immediate surrounding area, particularly at night. Parking is available on-site, but it is an additional charge and can be limited, sometimes requiring advance reservation, which some guests found inconvenient.

Staff & Service
The hotel's staff consistently receives overwhelmingly positive feedback, with guests frequently describing them as friendly, helpful, attentive, and professional. Many reviews highlight the staff's willingness to go "above and beyond" to assist guests, from providing quick check-in and check-out processes to offering local recommendations and accommodating special requests. Guests appreciate the excellent communication, including text messages before and during their stay, which helps address needs promptly. The housekeeping staff is also commended for their thoroughness. While most interactions are positive, a few isolated comments mention some staff lacking personality or conversational skills, or issues with privacy regarding room entry or phone calls. Overall, the dedication to customer service is a standout feature, contributing significantly to a pleasant stay.

Additional Information
The hotel is notably pet-friendly, offering amenities like a dog run and even dog treats for furry companions, making it a popular choice for guests traveling with pets. However, some pet owners note the challenge of finding suitable real grass areas nearby due to the urban location. Guests appreciate the messaging system that allows them to text for room service or other needs, providing a convenient and private way to communicate. The hotel also sells cute keychains similar to old hotel keys, adding to its unique retro charm. It's important to note that the property does not have an elevator, which could be a consideration for guests with mobility issues or heavy luggage, particularly for those staying on the second floor. Some guests also mention a destination fee or additional charges for parking that were not clearly communicated upfront.