Torre Tabia

This hotel offers a tranquil escape, deeply immersed in a natural setting with a welcoming pool area, making it a memorable destination for guests seeking peace and relaxation. Its family-run atmosphere contributes to a homey and informal feel, appealing to families and couples looking for a serene getaway where they can truly unwind. The property is particularly suited for nature lovers and simple travelers who appreciate a quiet environment away from the hustle and bustle, often describing their stay as feeling "at home." While many guests enjoy the peaceful ambiance, some advise managing expectations regarding the property's upkeep, noting that it could benefit from more consistent maintenance. For a smoother arrival, it is recommended to approach the hotel from the Sciacca direction, as other access roads may be poorly maintained.

Facilities & Amenities
The pool area is a central feature, often described as beautiful and relaxing, with some guests finding it fantastic for unwinding. However, feedback on its cleanliness is mixed, with several reports of the pool being dirty or unusable due to lack of cleaning, and some mentioning dirty sun loungers. The gardens are generally well-regarded. Inside the rooms, guests note the presence of air conditioning, a minibar, and a television. However, there are frequent complaints about these amenities, with many reporting air conditioning units being noisy or broken, televisions not working, and minibars being faulty or turned off. Some guests also experienced issues with limited or incompatible power outlets and a lack of Wi-Fi in rooms, as well as no basic amenities like coffee/tea/water or utensils.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is highly polarized. Some guests found their rooms to be clean and comfortable, with some even describing them as spacious. However, a significant number of reviews highlight severe issues, including awful smells, mould on walls, and pervasive dirtiness, with reports of insects (both living and dead) found in rooms. Bathrooms are a major point of concern, frequently described as dilapidated and in urgent need of renovation, with common complaints about broken shower boxes, rusty drains, clogged drains, old faucets, and hot water delays. Some rooms were noted as tiny or cramped, and issues like missing lightbulbs and dust were mentioned. While some found the main beds comfortable, others reported uncomfortable beds or squeaky beds for children. Noise from air conditioning units and thin walls also impacted comfort for some.

Dining & Food Quality
Feedback on the hotel's dining experience is highly inconsistent. Many guests praise the food quality, describing it as excellent, abundant, and highlighting particularly fresh and masterfully prepared fish dishes. Some found the dinner to be plentiful and delicious, with typical Sicilian options available. The breakfast is sometimes noted as well-assorted and abundant. However, a significant number of reviews express strong dissatisfaction, citing low-quality food, basic offerings, and a lack of freshness, especially concerning croissants and bread at breakfast. Specific complaints include canned ingredients, synthetic pesto, and warm house wine. The breakfast is frequently described as poor, scarce, and lacking variety, sometimes featuring packaged products. Service during breakfast also received criticism, with some finding it slow or unhelpful.

Location & Accessibility
The hotel is primarily praised for its secluded location, deeply immersed in nature and offering a quiet and relaxing atmosphere, making it ideal for those seeking tranquility. It is described as being strategically positioned for reaching various beaches and towns, including Sciacca, which is approximately 6 kilometers away, and the sea, which is less than 3 kilometers distant. Guests appreciate its proximity to the San Marco reserve and other main points of interest, often within a 10-minute drive. However, some guests noted that while not far from Sciacca, its isolated setting can make nighttime travel inconvenient. A recurring concern is the condition of some access roads, with reports of potholes and poor maintenance, leading to advice to approach the property specifically from the Sciacca direction for a smoother journey.

Staff & Service
Feedback on staff and service is extremely divided, with a strong contrast between the general staff and the owner. Many guests praise the general staff as very kind, professional, cordial, and helpful, contributing to a welcoming atmosphere. However, the owner frequently receives overwhelmingly negative reviews, being described as rude, arrogant, unprofessional, and unaccommodating. Numerous accounts detail instances of the owner being dismissive, unhelpful with room issues, and even exhibiting poor hygiene practices. Some guests reported issues with check-in processes, being given incorrect rooms, or experiencing a lack of availability and responsiveness from the management. While some found the initial welcome cool but later cordial, the overall impression of the owner's conduct significantly detracts from the positive experiences with other staff members.

Additional Information
Guests should be aware of several specific aspects that may impact their stay. The hotel has a pet-friendly policy, allowing guests to bring their animals. However, some reviews indicate that private events or parties are frequently held on the premises, which can lead to significant noise disturbances extending late into the night, potentially affecting guest sleep. There are also recurring concerns regarding pricing transparency and billing practices, with reports of guests being charged for extra people not present, not having clear price lists for additional services, and difficulty obtaining fiscal receipts. Furthermore, some guests experienced issues with booking discrepancies, such as being asked to leave their room earlier than expected, or facing penalties for early departure.