Hotel TownePlace Suites Anchorage Midtown (Anchorage, USA)

Guests often describe the hotel's entire staff as friendly and helpful. The front desk staff receive rave reviews for their cheerful and professional hospitality, and the shuttle drivers literally "go the extra mile": provided they have time in between airport shuttle trips, they are pleased to take guests downtown or to the train station.

The rooms are widely described as clean and inviting, with comfortable, up to date furnishings and decor. Families and couples travelling together love the two-bedroom suites, noting there is plenty of room for everyone to relax. Kids love the well-maintained indoor pool, and the hot breakfast has something for everyone, too.

Guests who prefer to be out of the "hustle and bustle" by night generally love the hotel's location in between downtown and the airport, noting it is easy to access from the highway, and there are several restaurants and shops (Wal Mart, Fred Meyers) within walking distance as well.

Guests have reported poor sound insulation between the rooms and between floors. Travellers in first floor rooms have also been disturbed by talkative fellow guests using the outdoor smoking areas.

Though the rooms are widely described as clean, guests have been disappointed by oversights such as dishes left in the dishwasher and items left behind by previous guests, including a few stray hairs from the four-legged kind.

Guests unaccustomed to the midnight sun wish for larger blackout curtains, while late sleepers say the breakfast closes down too early. Those who do make it in time note the dining area is sometimes too crowded.