TownePlace Suites Boise West/Meridian

The hotel is particularly noted for its spacious suites, often featuring kitchenettes, which provide a comfortable and convenient environment for extended stays. This makes it an excellent choice for families seeking ample space and the ability to prepare meals, as well as business travelers on longer assignments who appreciate a home-like atmosphere. Guests consistently highlight the hotel's overall cleanliness, the friendly staff, and its convenient location with easy access to major roads and nearby amenities. The hotel's design, which allows for indoor access to rooms from the lobby, is also a positive feature. For road trippers, its position as a convenient halfway point is frequently appreciated. To enhance your stay, it is advisable to confirm the operational status of amenities like the pool if they are crucial to your visit, and for those sensitive to potential noise from the freeway, requesting a room on a higher floor could be beneficial.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort, though experiences can vary. While the pool and hot tub are advertised amenities and are a significant draw for many, several guests reported them being closed or out of service during their stay, which was a notable disappointment for those hoping to use them. The fitness center is available for guests, though some noted that the equipment appeared dated or was not functioning optimally. Many guests found the Wi-Fi to be slow or unreliable, impacting their ability to connect effectively for work or leisure. On the positive side, the availability of self-serve laundry facilities is highly appreciated by guests, especially those on longer stays, providing a convenient option for personal care. The hotel also provides a computer in the lobby for guest use.

Cleanliness & Room Comfort
Guests generally commend the hotel for its high standards of cleanliness, describing rooms as well-maintained and tidy upon arrival. The spacious rooms and suites are a consistent highlight, providing ample space for relaxation and movement, particularly for families. Many guests found the beds to be comfortable, ensuring a restful night's sleep. A key feature of the rooms is the mini-kitchen, which includes a refrigerator, microwave, dishwasher, stove, sink, and essential dishes and cookware, proving very useful for longer stays. However, some guests noted that the overall room decor felt dated or showed signs of wear. Noise can be a concern, with reports of hallway noise, freeway noise, and sounds from adjoining rooms. Some bathroom configurations, such as light switch placement or shower head performance, received mixed feedback, and some guests noted specific accessibility concerns with certain room features.

Dining & Food Quality
The hotel provides a complimentary breakfast that receives mixed but generally positive feedback from guests. Many appreciate the convenience and the variety of options available, describing it as "good" or "decent," with some finding it to have "great options" and a "pleasant variety." Specific items like frittatas, hard-boiled eggs, and yogurts are mentioned positively. However, some guests found the breakfast to be "mediocre" or "subpar," with limited choices, and some noted issues with the juice machine being out of order. The waffles were available but some found them overly sweet. Despite varying opinions on the food itself, the breakfast attendant often receives praise for their friendly and helpful demeanor, contributing positively to the morning experience.

Location & Accessibility
The hotel boasts a highly convenient location with easy freeway access, making it an ideal stop for travelers on long journeys and those needing to navigate the area efficiently. Its proximity to major roads like I-84, Eagle Road, and Overland Road is frequently highlighted as a significant advantage. Guests appreciate being within easy reach of numerous restaurants and shopping options, including department stores and a large retail chain, with some dining establishments even within walking distance. While the location offers great accessibility, some guests noted that rooms facing the freeway could experience noise. Additionally, navigating the immediate area, particularly when trying to return to certain directions from the hotel's single exit, can present traffic challenges and require creative routing. Ample parking is available on-site for guests.

Staff & Service
The hotel's staff consistently receives high praise for their friendliness, helpfulness, and professionalism, significantly contributing to a positive guest experience. Many guests highlighted the attentive service and the staff's willingness to go above and beyond to meet needs, making them feel welcome and at home, especially during longer stays. The check-in process is generally described as quick and easy. While the majority of interactions are positive, some isolated instances of less helpful or miscommunicated interactions with front desk staff were reported. Housekeeping service, while generally ensuring clean rooms upon arrival, sometimes showed inconsistencies during extended stays, requiring guests to proactively request room cleaning or replenishment of supplies. Overall, the dedication of the team is a recurring theme in guest feedback.

Additional Information
For guests seeking a practical and self-sufficient stay, the hotel's suitability for long-term accommodations is a significant advantage, particularly due to the in-room kitchen facilities. The hotel offers keyless access via mobile devices, providing a convenient and modern check-in experience for many. While generally well-regarded, some guests reported issues with the external doors and pool door keys not functioning correctly, causing minor inconvenience. There were also observations of people congregating outside the hotel for extended periods, which some guests noted. Housekeeping services, while effective for initial room preparation, sometimes operate on a less frequent schedule for extended stays, which guests should be aware of and may need to proactively request. The hotel also provides umbrellas in rooms, a thoughtful touch.