TownePlace Suites by Marriott Colorado Springs South

The hotel is highly regarded for its spacious suites featuring full kitchenettes, which many guests describe as feeling like a true home away from home. This makes it an excellent choice for families seeking ample space, business travelers on extended assignments, and anyone planning a longer stay. Guests consistently highlight the hotel's overall cleanliness and the exceptional service provided by its friendly and accommodating staff, who are frequently praised for their helpfulness and attentiveness. The comfortable accommodations ensure a restful experience for all, making it suitable for couples as well. To enhance your stay, consider requesting a room on the top floor to minimize potential noise from guests above, and if you plan to utilize the kitchen extensively, bringing a sharp knife is a practical tip as some provided utensils may be dull.

Facilities & Amenities
Guests appreciate the comprehensive full kitchen in each suite, equipped with a refrigerator, stove, microwave, and dishwasher, along with pots, pans, and utensils, allowing for convenient in-room cooking. The heated indoor pool is a popular amenity, especially for families, though some guests reported it occasionally being closed for maintenance or being too cold. A fitness center is available, described as small but functional. While free Wi-Fi is provided, some guests found the speed inconsistent, suggesting a mobile device for heavy usage during extended stays. Laundry facilities are on-site, offering convenience for longer visits, though some found them needing better maintenance. Additional conveniences include a business area with free printing and a small convenience shop for snacks, though items there can be expensive.

Cleanliness & Room Comfort
The clean rooms are a consistent highlight, with many guests describing them as immaculate and well-organized. The spacious suites provide ample room, often feeling like apartments, and the comfortable beds are frequently praised for ensuring a restful night's sleep. While the kitchenette is generally well-stocked and clean, some guests noted a lack of sufficient lighting in this area. Feedback on bathrooms is mixed; while some are described as nice and updated with good hot water pressure, others mention small counter space, clogged drains, or issues with fixtures. Noise levels can be a concern due to thin walls and ceilings, with sounds from adjacent rooms, hallways, and even significant road noise from nearby highways impacting some guests' peace. Some rooms also experienced issues with air conditioning or unpleasant odors.

Dining & Food Quality
The complimentary breakfast receives widespread positive feedback, often described as good, fresh, and yummy. It typically includes a decent breakfast variety with options like breads, Belgian waffles, fried eggs, and breakfast meat. Many guests appreciate the dedicated staff who work hard to keep the area stocked and clean. However, the presence of only one waffle maker can lead to queues during peak times. Some guests noted inconsistencies in the availability or quality of certain items, and a desire for more diverse options like tater tots or lactose-free milk. While the coffee is generally available in abundance, its quality can be inconsistent. Some guests also reported issues with room service not showing up when requested.

Location & Accessibility
The hotel's location is highly convenient for travelers, particularly due to its close proximity to the airport and Peterson Air Force Base, making it ideal for military and business guests. While the immediate surroundings are quiet, there are not many dining or shopping options within walking distance, necessitating a car for most excursions. However, a short drive provides access to various restaurants and stores. The hotel offers easy access to major highways, facilitating travel to popular attractions like Garden of the Gods, Pikes Peak, and downtown Colorado Springs, typically within a 15 to 30-minute drive. Parking is generally ample and sufficient, though some guests have noted an additional daily charge for it. The hotel does not provide an airport shuttle.

Staff & Service
The staff consistently receives outstanding praise for being exceptionally friendly, helpful, and accommodating. Guests frequently highlight the quick check-in process and the staff's willingness to go above and beyond, including assisting with luggage, arranging special requests like room upgrades, and even returning lost items. The housekeeping service receives mixed reviews; while some guests commend the staff for maintaining cleanliness and even running dishwashers, others report infrequent service or issues with replenishment of supplies. Maintenance staff are noted for being responsive and efficient in addressing room issues. Overall, the attentive service from the front desk to the breakfast area contributes significantly to a positive guest experience, with many feeling genuinely cared for during their stay.

Additional Information
The hotel operates a pet-friendly policy, which is appreciated by guests traveling with animals, though it comes with a significant non-refundable pet fee that some found to be quite high. While the hotel is generally well-maintained, some areas show signs of age, and there have been mentions of ongoing renovations that occasionally impact services like elevator access or water availability. The internet speed can be inconsistent, with some guests experiencing very slow connections, making a personal mobile hotspot advisable for those requiring reliable high-speed access. The laundry room is available for guest use, but some reviews indicate it could benefit from better upkeep. Guests should also be aware that snack items available for purchase at the front desk are notably expensive.