TownePlace Suites by Marriott Milwaukee Grafton

The hotel's spacious suite-style rooms with kitchenettes are a defining feature, offering a home-like experience for guests. Visitors consistently highlight the hotel's exceptional cleanliness and the genuinely friendly and helpful staff as major positives. While its location provides convenient highway access, a recurring theme is the potential for noise from the nearby interstate, which some guests find disruptive. This hotel is particularly well-suited for extended stays, families needing extra space and kitchen facilities, business travelers seeking comfort and amenities, and pet owners due to its accommodating policy. It also caters well to guests with accessibility needs. To ensure a peaceful stay, guests are strongly advised to request a room on the side of the hotel away from the freeway. Additionally, be aware of the housekeeping schedule, as full cleaning services are typically provided less frequently for longer stays.

Facilities & Amenities
The hotel offers a range of well-regarded facilities for guest convenience and recreation. Many guests appreciate the indoor pool, noting its warmth, though some mention it is relatively small and lacks a hot tub. For fitness enthusiasts, there is a well-equipped gym or workout room featuring weight racks, benches, and modern Matrix machines, complete with towels and water. Outside, guests can enjoy gas grills and a fireplace in a pleasant seating area, ideal for relaxation or social gatherings. The suites are notably well-appointed with full kitchens or kitchenettes, including a stove top, microwave, refrigerator, and often a dishwasher, along with cookware, plates, cups, and silverware, providing a self-sufficient stay.

Cleanliness & Room Comfort
Guests consistently praise the hotel's high standards of cleanliness, describing rooms as spotless, very clean, and well-maintained. The rooms are generally considered spacious and modern, often resembling micro-apartments, and many appreciate the absence of carpet. Comfortable beds and high-quality linens contribute to a restful sleep experience. In-room amenities like coffee makers and automatic blackout shades are frequently highlighted. However, a significant number of guests report considerable noise from the nearby interstate or freeway, particularly in rooms facing that direction, which can impact sleep quality. Some minor issues noted include occasional clogged shower drains and bathroom doors that do not close properly.

Dining & Food Quality
The complimentary breakfast at the hotel receives widespread positive feedback, often described as wonderful, delicious, and excellent. Most guests appreciate the variety of options available, which typically include hot items like egg McMuffins, sausage biscuits, scrambled eggs, and bacon, alongside an extensive oatmeal bar, waffles, muffins, bagels, fresh fruit, cereals, and various juices. The coffee is also frequently commended. While many consider it one of the best hotel breakfasts they have experienced, some guests have found the selection to be merely adequate or described it as a "grab and go" concept, suggesting a desire for more substantial or varied choices.

Location & Accessibility
The hotel's location is frequently cited as highly convenient, particularly due to its direct proximity to the interstate and highway access, making it an ideal base for exploring the area or for travelers on the go. Guests find it well-situated for various activities, including hiking, shopping, and dining, with many stores and restaurants nearby. It is also noted for its close proximity to a local hospital. While the direct access to major roads is a benefit, it is also the primary source of noise for rooms facing the highway. The hotel offers ample parking, including a convenient pull-up entrance for short-term parking during check-in and unloading.

Staff & Service
The hotel staff consistently receives glowing reviews for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight the welcoming and kind demeanor of the front desk team, who are often praised for their efficiency during check-in and their willingness to go above and beyond to assist guests, including accommodating early check-ins or specific room requests. Many reviews mention individual staff members by their positive impact, emphasizing their generosity and concern for guest well-being. The overall impression is one of a highly dedicated team that contributes significantly to a positive and comfortable stay, making guests feel valued and appreciated.

Additional Information
The hotel maintains a pet-friendly policy, allowing guests to travel with their dogs, which is a significant convenience for many. For longer stays, guests should be aware of the housekeeping schedule, as full room cleaning is typically provided every five to six days, with guests asked to place garbage and dirty towels outside their doors for pickup in between. The hotel is notably accommodating of disabled customers, offering wide doors, spacious rooms, and accessible bathrooms with features like high-seat toilets, bathtub seats, and shower wands. The pool also features a small-step entry with double railings for easy access. Some guests have noted the presence of sensitive smoke detectors that can be triggered by cooking in the kitchenettes.