Travelodge by Wyndham Alma

This hotel is highly regarded for its spacious rooms and central downtown location, making it a convenient base for various travelers. Its proximity to local services, restaurants, and the bus terminal is a significant advantage, often highlighted by guests. The hotel is particularly well-suited for families seeking ample space and easy access to amenities, as well as business travelers looking for a comfortable and practical overnight stay. Cyclists also find it accommodating, with unique services tailored to their needs. Guests consistently praise the hotel's overall cleanliness and the comfort of its accommodations. To ensure a smooth experience, it is advisable to inquire about potential noise levels from nearby establishments or large groups during your stay, and to confirm the reception's operating hours if you anticipate a late arrival, as entry might be restricted after a certain time.

Facilities & Amenities
The hotel offers a range of amenities, though feedback is mixed on some. Many rooms are equipped with a Keurig coffee maker, a welcome feature for coffee enthusiasts, and guests appreciate the provision of abundant towels and quality personal hygiene products. While the elevator system is noted for its security, some guests have reported it being out of order. The Wi-Fi connectivity is a recurring point of concern, with many guests finding it unstable, slow, or having a weak signal. Opinions on the air conditioning vary, with some finding it effective and others reporting it to be noisy or insufficient. Some guests have also noted a lack of adequate lighting in rooms and the presence of carpeting which some find unhygienic.

Cleanliness & Room Comfort
Guests generally praise the hotel's cleanliness, describing rooms as well-maintained and tidy. The comfortable beds are frequently highlighted, contributing to a restful night's sleep for most visitors. However, feedback on overall room condition and decor is mixed; while some find the rooms modern and spacious, others describe them as bare or having an older appearance. Noise levels are a significant point of contention; while some rooms are noted as quiet and well soundproofed, many guests report disturbances from loud neighbors, particularly during events or tournaments, and from external sources. The bathroom facilities receive varied comments, with some noting basic but functional setups, while others report issues such as mold, unpleasant odors, non-functional showers, or a lack of counter space. Some guests also express dissatisfaction with the light control in rooms, citing light grey curtains that prevent complete darkness, and a general lack of sufficient lighting. Unpleasant smells, including stale odors, cigarette smoke, or humidity, are occasionally reported in corridors and rooms.

Dining & Food Quality
The hotel's breakfast offering receives mixed but generally positive feedback. Most guests find the continental breakfast variety to be comprehensive and satisfying, often highlighting options like waffles and bagels. Some guests particularly appreciate the availability of real maple syrup. However, a common point of feedback is the desire for more hot items beyond the standard continental fare, such as bacon and eggs. The coffee is generally well-received, though some guests note a lack of decaffeinated options. For families, the absence of chocolate milk for children at breakfast has been mentioned as a minor inconvenience. The breakfast area itself is described by some as a room without windows, which can feel less inviting. It is important to note that the hotel does not offer any other on-site food service beyond breakfast, meaning guests will need to seek lunch or dinner options elsewhere.

Location & Accessibility
The hotel boasts a highly praised central location within the downtown core, making it exceptionally convenient for guests. It is situated within easy walking distance of numerous restaurants, stores, and local services, allowing visitors to explore the area without needing a vehicle. Its direct proximity to the bus terminal is a significant advantage for those relying on public transport. The availability of free parking is a major draw for guests traveling by car, though some have noted that the parking area signage could be clearer. While the hotel's location is generally considered safe and convenient, some guests have expressed concerns about the surrounding area, mentioning deserted buildings or the presence of individuals on drugs, though this is not a universal experience. A critical point of feedback concerns accessibility for guests with reduced mobility; some "adapted" rooms have been found to be inadequately equipped, lacking proper bathroom facilities or counter space, and nearby recommended restaurants have also proven inaccessible.

Staff & Service
The hotel's friendly staff generally receives positive remarks for their helpful and professional demeanor. Many guests highlight specific individuals for their excellent service and welcoming attitude. The check-in and check-out processes are typically described as quick and efficient, though some guests have noted instances where identity verification was not requested. While the staff is largely praised, some isolated negative experiences regarding reception service have been reported, including perceived rudeness or unhelpfulness. A recurring point of feedback concerns daily room cleaning; most guests note that rooms are not serviced daily, but fresh towels can be requested. A significant area of concern relates to security and noise management, particularly during late hours. Guests have reported a lack of visible staff or security personnel on-site during the evening, leading to disturbances from noisy neighbors or large groups, with little intervention to maintain order. This absence of oversight has negatively impacted the tranquility for some guests.

Additional Information
Guests should be aware of the hotel's late check-in policy, as the reception typically closes at 11:00 PM, and entry may not be possible after this time, which has caused issues for some late arrivals who were unaware. On a positive note, the hotel implements a secure entry system using room key cards for elevator access and floor entry, which many guests find reassuring for their safety and peace of mind. A unique and highly appreciated cycle-friendly initiative is offered, where the hotel provides worn face cloths in a basket for cyclists to use for cleaning their bikes, a thoughtful touch that resonates well with this specific traveler group. While the hotel generally provides good value, some guests have noted that for the price, breakfast should ideally be included. The hotel's overall ambiance has been described as quiet and well-managed, contributing to a relaxing stay for many.