Travelodge by Wyndham Crescent City

This hotel offers a good value for travelers seeking a basic, clean, and updated room, often surprising guests with its interior quality despite an older exterior. Its convenient location near the highway makes it ideal for road trippers and those exploring the Redwood National and State Parks or the Pacific coast. Guests frequently commend the friendly and helpful staff who strive to make stays comfortable. While the rooms are generally clean, some aspects of maintenance and noise levels can impact the experience. For a more restful stay, it is advisable for light sleepers to request a room away from the main highway, and guests should be prepared for potential delays during check-in or check-out due to staff availability.

Facilities & Amenities
The hotel provides essential in-room amenities, including a microwave, refrigerator, and coffee maker, which are appreciated by many guests for added convenience. While the Wi-Fi is available, several guests reported it to be unstable, slow, or unreliable, making it challenging for work or consistent streaming. Parking is generally described as easy and convenient, often located directly in front of the rooms, though some found it to be small or tight. The air conditioning and heating units are present, but some guests noted they could be noisy or difficult to adjust. Additionally, laundry facilities are available on-site, providing a practical option for longer stays.

Cleanliness & Room Comfort
Most guests found the rooms to be very clean and often surprisingly so, with many describing them as spotless and freshly updated with modern flooring. However, some reviews noted issues such as dirty floors, hair, or stains, and a few encountered a musty smell or even old food left in the refrigerator. Feedback on bed comfort is mixed; many found the beds to be comfortable, while others described them as hard, uncomfortable, or having noisy metal frames. Noise levels are a significant concern, with frequent mentions of loud road noise from the nearby highway and thin walls allowing sounds from neighboring rooms to be easily heard, impacting sleep quality for some. Bathroom issues, including faucets that are tight, loose, or difficult to operate, and inconsistent hot water supply, were also commonly reported.

Dining & Food Quality
A recurring point of disappointment for many guests is the lack of breakfast service. Despite being advertised or pictured as having breakfast, guests consistently reported that no breakfast is offered on-site, leading to frustration for those who booked with this expectation. There are no mentions of other on-site dining options or room service. However, the hotel's location is convenient for accessing various restaurants nearby, with several guests highlighting a popular Mexican restaurant directly across the street and other local eateries within walking distance, providing alternative dining choices for guests.

Location & Accessibility
The hotel boasts a great location directly off Highway 101, making it highly accessible for travelers. It is considered central to the area, offering easy access to local attractions. Guests appreciate its proximity to the Redwood National and State Parks, the Pacific coast, and the local lighthouse. Many found it convenient for walking to the pier, marina, and various restaurants. While the location is praised for its convenience, some guests expressed concerns about the general area's appearance, describing it as run-down or having a less appealing vibe, though the hotel itself is generally perceived as safe.

Staff & Service
The staff at this hotel consistently receives high praise for being friendly, helpful, and accommodating. Many guests highlighted their professionalism and willingness to go above and beyond to assist with requests or resolve issues. However, the check-in and check-out process is a frequent source of frustration. Guests often reported long waits, finding the office unattended or locked, requiring them to call a number or ring a doorbell for assistance. Some experienced unhelpful responses regarding reservation changes or cancellations, and a few noted issues with staff appearing unprofessional during check-in. Despite these procedural challenges, the overall sentiment towards individual staff members remains largely positive.

Additional Information
Guests should be aware of certain policies and potential issues that may affect their stay. There are reports of a no local rentals policy, which has caused significant inconvenience and frustration for some guests attempting to book rooms. Additionally, some guests mentioned being charged an unexpected deposit or other fees upon arrival or after their stay. Several reviews highlighted instances of power outages or electrical issues within the rooms, affecting charging capabilities and overall comfort. Many guests expressed surprise and disappointment regarding the hotel's affiliation with a major brand, feeling that the property's condition and service issues did not align with their expectations for a branded establishment.