Travelodge by Wyndham North Platte

The hotel is a practical choice for travelers seeking a convenient stop, particularly for road trip travelers, budget-conscious travelers, and pet owners. Its most notable feature is its strategic location right off the interstate, offering easy access for those on the go. Guests frequently commend the staff's exceptional friendliness and helpfulness, which significantly contributes to a positive experience despite other challenges. While many appreciate the hotel's value and comfortable beds, feedback on cleanliness and overall room condition is notably mixed. For families and individuals making a quick overnight stop, the hotel's accessibility and the presence of nearby dining options are distinct advantages. To ensure a smoother stay, it is advisable to confirm the cleanliness of your assigned room upon arrival and be prepared for the absence of in-room coffee makers and complimentary breakfast, planning your morning meals accordingly.

Facilities & Amenities
Guests have mixed feedback regarding the hotel's facilities and amenities. While some appreciate the presence of a fitness room or gym for maintaining their routines, others note issues with the in-room entertainment. The TV signal can be poor, and the screens are often described as small, impacting the viewing experience. A common concern revolves around the air conditioning and heating units, which are frequently reported as noisy, inefficient, or even non-functional, leading to uncomfortable room temperatures. Some guests also mention a lack of modern conveniences such as USB connections for charging devices. Overall, while basic amenities like a fitness room are available, the functionality and modernity of other in-room features like the TV and climate control systems are inconsistent, affecting guest comfort.

Cleanliness & Room Comfort
Feedback on cleanliness and room comfort is highly varied, with many guests reporting significant issues. While some rooms are described as clean and comfortable, a substantial number of reviews highlight concerns such as dirty bathrooms, uncleaned tubs with residue or hair, and unemptied trash. Instances of pubic hair in showers and on toilets, feces splattered on fixtures, and even rat bait found under beds are reported, indicating severe lapses in housekeeping for some. Room condition is often noted as old and worn out, with torn furniture and outdated decor. While many find the beds comfortable, some report issues with sagging mattresses or hard pillows. Guests frequently mention the absence of essential amenities like coffee makers in rooms, ice buckets, and hair dryers. Noise from loud bathroom fans and heating units can also disrupt the quietness of the stay.

Dining & Food Quality
The hotel does not offer complimentary breakfast, a point frequently noted by guests. Many express disappointment over the lack of coffee in the mornings, with the lobby coffee often described as cold, empty, or unappealing. Guests are advised to seek breakfast options elsewhere, as the hotel does not provide any on-site. However, a significant advantage is the immediate proximity to a diner that operates 24 hours, which many guests found convenient for both dinner and breakfast. This adjacent restaurant provides a readily available alternative for meals, compensating for the hotel's limited dining services. While the hotel itself lacks food amenities, the convenient access to external food options is a consistent highlight for travelers.

Location & Accessibility
The hotel's central location is consistently praised, particularly its easy access to the interstate, making it an ideal stop for travelers on long journeys. Guests appreciate its proximity to various restaurants and local attractions, allowing for convenient dining and exploration. The parking facilities receive mixed reviews; while some find the large parking area convenient, others note issues such as potholes or challenges with tight parking for larger vehicles like those with trailers. The ability to park directly in front of one's room window is a feature appreciated by some for security and convenience. Overall, the hotel's strategic placement near major roadways and amenities is a significant draw, despite some minor inconveniences related to the parking lot's condition.

Staff & Service
The hotel staff consistently receives high praise for their friendliness and helpfulness, often being highlighted as the most positive aspect of a guest's stay. Many reviews commend the quick check-in process and the staff's willingness to assist with various requests, from resolving door lock malfunctions to providing fresh towels. Guests describe the staff as accommodating and customer-friendly, with specific mentions of their polite and attentive demeanor, even during late-night hours or challenging situations. While most feedback is positive, a few guests experienced less engaging or even rude interactions, and some noted issues with room readiness upon arrival or key card malfunctions. Despite these occasional setbacks, the overall sentiment is that the staff's dedication to service significantly enhances the guest experience.

Additional Information
Guests should be aware of certain operational aspects that impact their stay. A notable point of contention for some is the deposit policy, where a significant charge is placed on credit cards without prior notification, leading to frustration regarding its return process. The hotel maintains a pet-friendly policy, which is a valuable feature for those traveling with animals. However, some guests experienced issues with room assignment, such as receiving a different bed configuration than booked or being given keys to an occupied room, leading to inconvenience. There are also reports of unauthorized entry attempts into rooms by other individuals, raising security concerns for some. These details, while not fitting into other categories, are important for potential guests to consider.