Travelodge Glasgow Queen Street

This hotel is highly regarded for its central location, placing guests directly in the heart of the city, making it an ideal base for exploring Glasgow. Its signature feature is its unparalleled proximity to key attractions and transport links, appealing to a diverse range of travelers. The hotel is particularly well-suited for sightseers, shoppers, and concert-goers due to its easy access to shops, entertainment venues, and cultural sites. Business travelers also find it convenient, especially with the option for fast premium Wi-Fi. Families and couples appreciate the comfortable accommodations and the overall safe and relaxing atmosphere. Guests consistently praise the hotel's cleanliness, comfortable rooms, and the exceptionally friendly and helpful staff. To enhance your stay, consider requesting a room on a higher floor for increased quietness, and be prepared for potential temporary lift maintenance, though staff are noted for their quick assistance.

Facilities & Amenities
The hotel offers a range of facilities, though some aspects receive mixed feedback. The most frequently mentioned concern revolves around the lifts/elevators, which were occasionally out of order, causing significant inconvenience for guests, particularly those on higher floors or with mobility challenges. While some instances saw quick repairs, others faced prolonged issues. Wi-Fi is available, with a short free period followed by a charge, and a premium Wi-Fi option is praised for its speed and multi-device connectivity, addressing concerns about poor cell service in some rooms. Guests generally find a kettle with tea and coffee supplies in their rooms, though consistency in replenishment varies. Some rooms, especially the "super rooms," offer enhanced amenities like a better shower and a coffee machine. However, some guests noted the absence of a fridge, hairdryer, or phone in their rooms, and isolated reports mentioned non-functioning toilet exhaust fans or issues with public toilets being out of order.

Cleanliness & Room Comfort
Most guests consistently commend the hotel's cleanliness, describing rooms as spotless, immaculate, and well-maintained, with particular praise for the fresh linen and clean bathrooms. The beds are frequently highlighted for their exceptional comfort, contributing to a good night's sleep for many. Despite the hotel's bustling city center location, many rooms are noted for their quiet setting, especially those on higher floors, ensuring a peaceful stay. However, some guests reported that certain rooms appeared tired or dated, with observations of worn carpets, stains, or minor broken fixtures such as window handles or curtain tracks. While the majority found bathrooms clean, a few encountered issues like mould or hair in showers. Occasional noise from plumbing or adjacent rooms was mentioned, but overall, the quietness and comfort were significant positives. Some noted ill-fitting curtains that allowed daylight to enter early.

Dining & Food Quality
The hotel's breakfast generally receives positive feedback, with many guests finding it to be of good value and offering a surprisingly good selection of both continental and cooked options. The self-service buffet is often described as well-stocked with freshly cooked ingredients. However, feedback is mixed, as some guests reported negative experiences, including mouldy pancakes, overcooked or cold food, and concerns regarding the cleanliness of dishes at the breakfast bar. The hotel also features a bar and restaurant, which some guests found to be a pleasant spot for drinks, noting the good coffee and quality of beverages like Malbec. The atmosphere in the dining area was occasionally criticized for being overly loud, with some guests opting to dine elsewhere due to the noise level. Some observed guests taking food trays back to their rooms.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, placing guests directly in the heart of Glasgow. It is ideally situated within easy walking distance of numerous shops, restaurants, and bars, making it perfect for exploring the city's vibrant offerings. Its proximity to both Queen Street and Central railway stations, as well as the Buchanan Street bus station, provides excellent accessibility for both local and regional travel, including convenient connections to the airport. While the hotel does not have on-site parking, guests can access discounted parking at a nearby NCP facility, though this may require a short walk with luggage. Some guests found navigating to the hotel by car challenging due to map inaccuracies. The area is generally perceived as safe, and the hotel serves as an excellent base for visiting city attractions and attending events.

Staff & Service
The staff at the hotel consistently receive exceptional praise for their friendliness, helpfulness, and attentiveness. Guests frequently highlight their welcoming demeanor upon arrival and their willingness to go above and beyond to assist with various needs, from providing directions and booking taxis to offering support during unexpected events like fire alarms. The check-in and check-out processes are generally described as smooth, with the option for late check-out being a significant advantage for many. Staff are noted for their professionalism, politeness, and even their sense of humor, contributing to a positive and relaxing atmosphere. While most experiences with housekeeping are positive, ensuring clean and well-maintained rooms, a few guests reported inconsistencies with room servicing during longer stays. The team's commitment to guest care is a recurring theme, making for a pleasant and secure environment.

Additional Information
Guests appreciate the convenience of a late check-out option, allowing for a more relaxed departure. While standard Wi-Fi has limitations, a premium Wi-Fi option is available, offering faster speeds and connectivity for multiple devices, which can be particularly useful given that some guests noted challenges with cell service in their rooms. Recurring themes include the absence of certain in-room amenities such as a fridge, hairdryer, or phone, and a lack of USB charging ports. There were isolated reports of room cards deactivating and inconsistencies with room cleaning services during multi-night stays. The hotel has experienced fire alarm incidents, which staff handled with care, evacuating guests efficiently. For those driving, awareness of Glasgow's Low Emission Zone and the need to utilize off-site discounted parking is important, as direct hotel access by car can be tricky.