Hotel Trend Kanazawa Ekimae

This hotel is highly regarded for its prime location just a short walk from Kanazawa Station, making it an excellent choice for sightseers and business travelers who value convenience and accessibility. Guests frequently highlight the generally positive interactions with the staff and appreciate the hotel's modern and clean aesthetic. While many find the rooms to be comfortable and well-equipped for a restful stay, some aspects of room maintenance and specific amenities receive mixed feedback. The hotel’s proximity to various dining options and public transport hubs further enhances its appeal for those looking to explore the city with ease. To make the most of your visit, consider utilizing the hotel's eco-friendly cleaning option for a complimentary beverage, and be prepared for a unique key management policy.

Facilities & Amenities
Guests appreciate the practical amenities available, contributing to a convenient stay. The hotel offers free Wi-Fi throughout, ensuring guests can stay connected. For those needing to refresh their wardrobe, laundry facilities are available on the main floor. Additionally, microwaves are conveniently located on each floor near the elevators, allowing guests to heat up food. The lobby features a self-service amenity bar where guests can pick up essential toiletries. While some guests noted the absence of in-room coffee or traditional mugs, paper cups are provided, though some found them less suitable for hot beverages. The hotel also provides vending machines for quick purchases, and ice is available for a small fee at the front desk.

Cleanliness & Room Comfort
Guest feedback on room cleanliness and comfort is varied. While many guests found their rooms to be clean and well-maintained, a notable number reported significant issues, including strong odors like cigarette smoke or a general musty smell, visible dust on surfaces and AC units, and unvacuumed carpets. Some specific concerns included hair found on bedding or in the bathroom, and mold on shower curtains. Rooms are generally described as compact but often feature large beds that contribute to a comfortable sleep. However, some guests found the toilet seats unusually small, and noted the absence of a full-length mirror or a suitable chair for the vanity. The television placement is often praised for being viewable from the bed, and noise levels are generally reported as quiet.

Dining & Food Quality
The hotel offers convenient dining options that cater to various preferences. A highly-rated tempura restaurant is located on the first floor, frequently praised by guests for its delicious food and pleasant atmosphere, making it a popular choice for dinner. For breakfast, the hotel provides a ticket system that allows guests to redeem a set value at various cafes and restaurants within the nearby station building. While this offers flexibility and a chance to experience local eateries, some guests found the need to leave the hotel for breakfast slightly inconvenient, especially in inclement weather. Overall, the dining arrangements are seen as a practical solution, providing quality options both on-site and nearby.

Location & Accessibility
The hotel's central location is consistently highlighted as one of its strongest assets, being just a few minutes' walk from Kanazawa Station. This proximity makes it exceptionally convenient for travelers arriving by train and provides easy access to various public transportation options for exploring the city. Guests appreciate being within walking distance of numerous restaurants, shopping areas, and local attractions. For those traveling by car, the hotel offers partner parking nearby, which is generally considered affordable and convenient, though some guests noted the specific location of the parking elevator might require a short walk, especially in the rain.

Staff & Service
The staff generally received high praise for their friendliness, helpfulness, and attentive service. Many guests highlighted positive interactions, noting the staff's politeness, patience, and willingness to assist with inquiries, often utilizing translation devices for international guests. The check-in and check-out processes are typically described as smooth and efficient. However, a few guests reported isolated incidents of less-than-ideal interactions, including perceived rudeness or dismissiveness during specific encounters, particularly concerning the key return policy or inquiries about room extensions. Despite these rare instances, the overall sentiment is that the staff strives to provide a positive and welcoming experience.

Additional Information
A unique aspect of the hotel's operation is its key management policy, where guests are required to leave their physical room key at the front desk every time they exit the property and retrieve it upon return. While some guests found this slightly inconvenient or raised minor security concerns, others viewed it as a standard practice or appreciated the added layer of security. The hotel also offers an eco-friendly cleaning option for multi-night stays, where guests can opt out of daily room cleaning in exchange for a complimentary beverage, a thoughtful gesture for environmentally conscious travelers. Additionally, umbrellas are available for guest use, a practical amenity given the local weather.