Tru by Hilton Clearfield Hill Air Force Base

The hotel offers a luxurious urban escape, renowned for its modern design and vibrant lobby with a pool table and games that create a welcoming and engaging atmosphere. Guests consistently highlight the exceptional cleanliness of the property, the friendly and helpful staff, its convenient location, and its accommodating pet-friendly policies. This makes it an ideal choice for business travelers visiting the nearby Air Force Base, families seeking engaging common areas, and road trippers looking for a comfortable and clean stop. To enhance your stay, be aware that some guests find the mattresses to be quite firm, and the in-room soap dispensers can be difficult to use.

Facilities & Amenities
The hotel's lobby is frequently praised for its cheery and welcoming atmosphere, offering various seating areas, a pool table, and games that create a vibrant social hub. Guests appreciate the convenience of a 24/7 coffee station providing fresh coffee, tea, and hot chocolate, along with a well-stocked snack shop offering a wide selection of items, including Cold Stone ice cream. The fitness center is consistently described as well-equipped and above average, providing ample options for guests to maintain their routines. The availability of free Wi-Fi throughout the property is also a valued amenity, ensuring guests can stay connected. Some guests noted the absence of a swimming pool, which was a point of confusion for a few who mistook the "pool table" for a swimming pool.

Cleanliness & Room Comfort
Guests consistently commend the hotel's spotless cleanliness throughout the property and in the rooms, often describing them as new and well-maintained. The beds and pillows receive mixed feedback; many find them exceptionally comfortable, ensuring a restful sleep, while some describe the mattresses as overly firm, leading to discomfort. Rooms are generally noted as clean and well-decorated, though some guests find them quite small and minimalist, lacking traditional dressers or microwaves (which can be requested but aren't guaranteed). The bathrooms are appreciated for their cleanliness and spaciousness, often featuring walk-in showers with good water pressure and nice toiletries. However, the soap dispensers are frequently mentioned as being difficult to use. Noise levels are a point of mixed feedback; some guests report quiet rooms with effective blackout shades, while others experience thin walls and noise from neighbors or the Air Force Base.

Dining & Food Quality
The complimentary breakfast is a significant highlight for many guests, often described as delicious and offering a wide variety of options. Popular items include ready-made omelets, sausage patties, pancakes (especially from the unique automatic pancake machine), bagels (with a convenient conveyor toaster), and various cereals, fruits, and yogurt. Most guests find the food quality to be good, though some express disappointment with the taste of certain items like sausage or the mushy texture of fruit. The 24/7 coffee and tea station in the lobby is highly appreciated, with guests enjoying the constant availability of fresh beverages. While the breakfast is generally well-received, a few guests suggest adding more healthy options or gluten-free bread. The snack shop in the lobby also provides a convenient option for quick bites and drinks throughout the day.

Location & Accessibility
The hotel's convenient location is a major advantage, particularly its easy access off the I-15 freeway, making it ideal for road trippers and those traveling through the area. Its proximity to Hill Air Force Base is frequently highlighted, with guests appreciating its position right outside the West Gate, which is especially beneficial for work trips or attending events like air shows. The surrounding area is described as clean and safe, with convenient access to nearby amenities. A Starbucks is located in the adjacent parking lot, and a Jimmy John's is also within easy reach. While the hotel is well-situated for driving, guests note that dining options within walking distance are limited, requiring a car for most meals. Parking at the hotel is generally described as ample and easy to access.

Staff & Service
The hotel's staff consistently receives overwhelming praise for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight their genuine care and willingness to go above and beyond to ensure a pleasant stay. The check-in process is often described as quick and seamless, with staff members making guests feel welcomed even during busy periods. Specific examples of outstanding service include staff assembling early breakfast bags for guests departing before breakfast hours, providing doggy gift bags for pets, and promptly addressing any issues like TV remote malfunctions or noise complaints. Many reviews emphasize the staff's customer-focused approach and their ability to create a positive and memorable experience for all visitors, from families to business travelers.

Additional Information
The hotel is highly pet-friendly, a significant draw for many travelers, and often provides thoughtful amenities like gift bags for dogs, including bowls and treats. However, guests should be aware of a pet fee, which some found to be expensive or not clearly communicated during online booking. The hotel offers EV charging, though some guests expressed dissatisfaction with the requirement of a separate fee for this service. Unique and appreciated amenities include ice scrapers available at the front door during colder months, a water bottle refill station, and umbrellas in rooms. Guests should note the absence of an on-site laundry room, requiring them to use a nearby laundromat. The hotel's modern decor and newness are frequently mentioned, contributing to a fresh and appealing atmosphere.