Tui Blue Los Gigantes

This hotel offers a memorable stay, distinguished by its stunning sea and cliff views that captivate guests from their rooms and various areas of the property. It is particularly well-suited for couples and older clientele seeking a tranquil and relaxing adults-only escape, with many guests returning year after year. The hotel consistently receives high praise for its exceptional staff, delicious and varied food, and impeccable cleanliness. To enhance your experience, consider upgrading to a sea view room for breathtaking vistas, and be aware that the area can be quite hilly, which might be a consideration for those with walking difficulties. Exploring the hotel's special dining experiences and utilizing the mobile app for daily activities are also recommended to make the most of your visit.

Facilities & Amenities
The hotel provides a range of facilities designed for relaxation and enjoyment. Guests have access to two main pools, including a seawater pool, with many sunbeds available, though some guests noted issues with early morning towel reservations. The main pool features a hydraulic chair for disabled users, ensuring accessibility. There are several bars, including a hotel bar and a popular poolside bar, offering reasonably priced drinks. For recreation, the hotel provides a fitness center, yoga classes, and aqua aerobics. Evening entertainment, including tribute acts and a silent disco, is regularly offered, alongside a variety of daily activities like table tennis and quizzes. Wi-Fi is generally available, keeping guests connected throughout their stay.

Cleanliness & Room Comfort
Guests consistently commend the hotel's spotless cleanliness, with rooms and public areas maintained to a high standard daily by the diligent housekeeping team. Rooms are generally described as spacious and feature large beds, often praised for their comfort and the provision of ample pillows, though some found older pillows to be lumpy. While many appreciate the mini fridge, coffee and tea making facilities, and a powerful hairdryer, some noted the absence of shampoo and conditioner. The bathrooms are spacious, often equipped with powerful walk-in showers. Some guests observed that the room decor and furnishings, including worktops and tiling, appear somewhat dated or in need of maintenance. Noise levels can vary, with some rooms experiencing sounds from the restaurant above or from the corridor, while others found their accommodations quiet and peaceful.

Dining & Food Quality
The hotel's dining experience is a highlight for many, with the buffet restaurant offering an excellent and varied selection for both breakfast and dinner. Guests particularly enjoy the freshly cooked omelettes at breakfast and the diverse main courses and show cooking stations in the evenings, featuring dishes like tapas, roast turkey, and Canarian chicken. The desserts are also highly praised for their quality and taste. While most feedback is positive, some guests found certain breakfast items, such as baked beans and coffee, to be of lower quality, and a few noted that some dinner dishes could be lukewarm. The hotel also offers a special Culinarium experience, which is highly recommended for its magical ambiance and exceptional multi-course meals. The poolside bar provides a good selection of reasonably priced lunch options, including burgers and pizza.

Location & Accessibility
The hotel boasts a central location within the town, placing guests within easy walking distance of the Town Square, Marina, and numerous shops and restaurants. Its position offers spectacular views of the sea, the cliffs, and the nearby islands, making it a picturesque setting. While the hotel itself is wheelchair friendly and provides accessibility features like a hydraulic chair for the pool, the surrounding area is notably hilly, which may pose a challenge for guests with walking difficulties. Public transportation is accessible, with a bus stop conveniently located a short walk away for exploring other parts of the island. Parking is available, though it can be limited and busy, with guests sometimes struggling to find a spot. The area is generally described as quiet and relaxing, appealing to those seeking a peaceful holiday rather than a lively party atmosphere.

Staff & Service
The hotel's staff consistently receive glowing reviews for their exceptional friendliness, helpfulness, and attentiveness. Guests frequently highlight the warm welcome upon arrival, often including a complimentary glass of cava, and praise the efficiency of the check-in process. The housekeeping team is noted for their thoroughness and pleasant demeanor, ensuring rooms are kept spotless. Restaurant staff are commended for their hard work and professional service, with many guests appreciating their willingness to engage in friendly conversation. The bar staff are also recognized for their excellent service and reasonable drink prices. While most experiences are positive, a few guests reported issues with specific requests, such as TV repairs, not being fully resolved, leading to some frustration. Overall, the staff's dedication to providing a positive guest experience is a recurring theme.

Additional Information
This hotel operates as an adults-only establishment, contributing significantly to its tranquil and relaxing atmosphere, which is highly valued by its guests. A notable aspect is the high number of repeat visitors, with many guests returning multiple times, underscoring their satisfaction and loyalty. While the hotel is well-maintained, some areas are perceived as dated or in need of modernization, though this does not detract from the overall positive experience for most. Guests should be aware that the local village carnival, if coinciding with their stay, can generate very loud noise until the early hours, particularly for rooms facing the town. The hotel has a stated policy regarding sunbed reservations, but guests often report that this policy is not consistently enforced, leading to challenges in finding available loungers. For those with specific dietary needs, such as vegan requirements, some guests experienced difficulties with food labeling and limited options, despite prior notification.