Tzekos Villas

This hotel offers a memorable stay, primarily distinguished by its breathtaking caldera views and the unique experience of private balconies often featuring jacuzzis, allowing guests to witness spectacular sunsets. Its central yet peaceful location makes it an ideal fit for couples seeking a romantic escape, as well as sightseers and explorers eager to discover the island's charm. Guests looking for a peaceful retreat away from the main crowds will also find this hotel appealing. However, due to the inherent design of cliffside properties, it is not recommended for guests with mobility issues or families with young children and strollers. To ensure a smooth experience, guests should be prepared for the numerous steps throughout the property and take full advantage of the readily available luggage assistance. Bringing personal drinking water is also advisable.

Facilities & Amenities
The hotel features a lovely swimming pool that consistently receives praise for its stunning views and inviting atmosphere, often complemented by a convenient pool bar serving refreshing drinks and light snacks. Many rooms are equipped with private hot tubs or jacuzzis on their balconies, providing an exclusive relaxation experience with incredible vistas. Guests generally find the free Wi-Fi to be reliable, allowing them to stay connected. While the overall facilities contribute positively to the stay, some guests noted minor issues such as pool umbrellas being broken or the loungers appearing somewhat basic, suggesting areas for potential enhancement to match the luxurious setting.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its very clean and spotless rooms, which are often described as bright and well-maintained. The comfortable beds and high-quality linens contribute significantly to a restful night's sleep, a highlight for many visitors. Rooms are frequently noted for being spacious, with some featuring unique loft designs or offering direct access to private balconies that showcase the impressive caldera views. While bathrooms are generally clean and feature great showers, some guests found them to be on the compact side or lacking sufficient shelving for personal items. A few guests reported occasional noise from neighboring jacuzzis or scraping chairs from the breakfast area, particularly in lower-level rooms.

Dining & Food Quality
The hotel provides an included breakfast that is generally well-received, offering a varied selection of items such as Greek food, fresh pastries, fruits, meats, and cheeses. Gluten-free options are also available, catering to diverse dietary needs. However, feedback on the breakfast quality is mixed; while many appreciate the variety, some guests found the hot items, including eggs and bacon, to be inconsistently warm, and the coffee and juices occasionally received lukewarm reviews. Despite these minor inconsistencies, the breakfast area itself is highly praised for its stunning views from the balcony, enhancing the dining experience. A pool snack bar is also available, offering cocktails and light meals throughout the day.

Location & Accessibility
The hotel boasts an excellent central location in Fira, providing breathtaking caldera views and spectacular sunsets directly from the property. It is ideally situated within easy walking distance to the main town center, offering convenient access to numerous shops, restaurants, and the bus station. This prime positioning allows guests to explore the vibrant area easily while still enjoying a peaceful and quiet atmosphere, set slightly apart from the busiest crowds. A defining characteristic of the hotel's location, common to many properties built into the cliffside, is the presence of numerous steep steps leading to and from the hotel and individual rooms. This aspect, while contributing to the unique charm, can pose a challenge for guests with mobility issues or those traveling with strollers. To mitigate this, luggage assistance is readily provided upon arrival and departure.

Staff & Service
The staff at the hotel consistently receives high praise for being exceptionally helpful, friendly, attentive, and professional. Guests frequently highlight their willingness to assist with luggage up and down the many stairs, which is a significant convenience given the terrain. The team is also commended for providing valuable local recommendations for restaurants and activities, and for efficiently facilitating transfers. The reception staff is particularly noted for their warm welcome and overall efficiency, while the pool bar staff are praised for their excellent service. Overall, the service is described as a major positive, greatly enhancing the guest experience and contributing to a pleasant and memorable stay.

Additional Information
Guests should be aware that the hotel's unique cliffside construction means there are many steps throughout the property, which is characteristic of the area and contributes to its stunning views. While drinking water is not always provided as a complimentary amenity, guests can purchase it on-site, or it is advisable to bring their own. A thoughtful touch noted by some guests is the provision of a complimentary bottle of wine upon arrival in their room. The hotel offers a highly recommended porter service for luggage, essential due to the challenging terrain. Despite its central location, the property maintains a sense of privacy and is generally described as quiet. Some guests suggested that the pool area could benefit from updated loungers and improved umbrella maintenance. Occasional mentions of flies in the breakfast and pool areas were also noted.