Hotel Udai Niwas By The Lake

The hotel's signature feature is its stunning rooftop restaurant offering panoramic views of the city, including the lake and palace, creating a memorable dining and relaxation experience. Its central location in the heart of the city is consistently highlighted, placing guests within easy walking distance of major attractions like the City Palace, Jagdish Temple, and Lake Pichola. This makes it an ideal choice for sightseers and tourists eager to explore the area on foot. The friendly and helpful staff are frequently praised for their attentive service, contributing significantly to a positive stay. While generally clean, some rooms are noted for being compact, yet guests appreciate the overall comfort. The hotel is particularly well-suited for budget travelers seeking an affordable yet well-located option, and its welcoming atmosphere also makes it a good fit for solo female travelers and families. To enhance your experience, it is advisable to be aware that taxis may not reach the hotel's doorstep due to the congested area, requiring a short walk.

Facilities & Amenities
The hotel offers several convenient facilities to enhance guest stays. A prominent feature is the rooftop restaurant and bar, providing a scenic setting for meals and drinks, complemented by a pleasant cafe on the ground floor for quick bites and coffee. Guests appreciate the presence of a lift, though its small capacity (accommodating three to four people) can sometimes lead to waiting. While Wi-Fi is available, many guests report it being spotty, slow, or unreliable in rooms, suggesting a need for improvement. The provision of 24-hour hot water is generally welcomed, although some reviews indicate that the water temperature can occasionally be inconsistent, particularly during colder months. Rooms are equipped with air conditioning for comfort, and thoughtful in-room amenities such as an electric kettle, tea and coffee pouches, and complimentary water bottles are provided, adding to the convenience.

Cleanliness & Room Comfort
The hotel generally receives positive feedback for its cleanliness, with many guests describing rooms as hygienic and well-maintained. Most guests find the rooms to be comfortable, though there is mixed feedback regarding room size; some describe them as spacious, while others found them to be quite compact or even congested, particularly with beds fitted into narrow spaces. The beds themselves are often noted for being comfortable, ensuring a restful sleep. However, noise levels are a recurring concern, with many guests reporting significant street noise, especially at night, which can impact sleep quality; earplugs are often recommended. While many reviews praise the washrooms for being spotless, some guests have reported issues such as a dirty commode, stains on the bathroom floor, or a leaking tap. Additionally, a few guests mentioned an odd stench from the towels or a lack of a cupboard or locker in the room.

Dining & Food Quality
The hotel's dining options receive considerable attention, particularly the rooftop restaurant which is widely praised for its delicious food, tasty dishes, and amazing atmosphere, often accompanied by stunning views. While the food quality is generally high, some guests note that the restaurant prices can be on the higher side compared to other local establishments. The ground floor cafe is also appreciated for its good coffee and quick bites. Feedback on breakfast is mixed; many guests find it delicious, satisfying, and very good, with some appreciating the availability of options like Jain food. However, others express disappointment, citing a limited spread, lack of variety, or issues with taste and hygiene, with one guest specifically mentioning eggs being served despite a request for vegetarian options. Room service is generally described as quick and efficient, with patient staff.

Location & Accessibility
The hotel's central location is a significant advantage, placing guests directly in the heart of the city and within easy walking distance of numerous popular attractions. Guests appreciate being just a few minutes from landmarks such as the City Palace, Jagdish Temple, Lake Pichola, and Bagore ki Haveli, making exploration convenient. The surrounding area is vibrant, bustling with markets and shops, and offers plenty of nearby rooftop restaurants with lake views. However, accessibility by vehicle is a consistent challenge; many guests report that taxis or cars cannot reach the hotel's doorstep due to the congested and narrow streets, requiring guests to walk a considerable distance from the nearest drop-off point or parking area. Parking itself is a major concern, as the hotel lacks its own dedicated space, forcing guests to use distant, chargeable public parking, which can be inconvenient.

Staff & Service
The staff and service at the hotel generally receive high praise, with guests consistently highlighting the team's friendliness, politeness, and supportive nature. Many reviewers commend the staff for being exceptionally helpful and professional, often going out of their way to assist with requests, such as providing early check-ins, offering extra mattresses, or accommodating specific dietary needs. The check-in process is typically described as smooth and efficient. However, there is a notable contrast in feedback regarding service reliability; while many guests report excellent and prompt service, a significant number of reviews detail serious issues related to booking discrepancies and unprofessional conduct, including instances where guests were denied booked rooms, asked for additional cash payments upon arrival, or experienced a lack of communication between staff shifts. Housekeeping is generally good, though some guests mentioned needing to request room cleaning.

Additional Information
For guests traveling with pets, the hotel offers a pet-friendly policy, with one review highlighting a positive experience where a larger room was provided to accommodate a dog. The property itself is described as a heritage haveli, offering a unique architectural charm and ambiance that adds to the overall experience. Guests appreciate the thoughtful gesture of being allowed to relax in the lobby or downstairs cafe for a few hours after checkout, particularly before train departures, providing a comfortable waiting area. Additionally, the hotel assists guests with arranging day trips and bike rentals, making it convenient to explore Udaipur and its surroundings. For immediate cash needs, an ATM is conveniently located directly across the street from the hotel.