Hotel Unique

The hotel is celebrated for its iconic architecture and distinctive design, often described as a masterpiece that stands out in the city's landscape, making it a memorable destination. Its signature feature, the rooftop bar and pool, offers breathtaking panoramic views and a vibrant atmosphere, drawing significant praise. Guests consistently highlight the exceptional staff service, noting their attentiveness and willingness to go above and beyond to ensure a pleasant stay. The comfort and cleanliness of the rooms, many of which have been recently renovated, also receive high acclaim, contributing to a luxurious experience. This hotel is particularly well-suited for couples seeking a romantic getaway, often accommodating special anniversary celebrations with thoughtful touches. Business travelers will find its proximity to key areas convenient, while design enthusiasts will appreciate its unique aesthetic. To enhance your visit, consider requesting a recently renovated room and leverage the highly praised concierge team for local recommendations and reservations.

Facilities & Amenities
Guests frequently commend the hotel's impressive array of facilities, designed to enhance relaxation and enjoyment. The rooftop pool is a major draw, admired for its unique red hue and the innovative underwater sound system, providing a distinctive swimming experience. Additionally, an indoor pool is available, described as clean and well-maintained, with some guests noting the fun addition of a waterslide. For wellness, the hotel offers a well-equipped fitness center, along with a spa area that includes a sauna and hot tub, though some wished for warmer water in the spa pool. The hotel's distinctive design extends to its interiors, with dark corridors and elevators that, while initially surprising to some, are part of its unique architectural style. Rooms feature automated lighting and sound systems, adding to the modern ambiance.

Cleanliness & Room Comfort
The hotel rooms are consistently praised for their cleanliness and overall comfort, with many guests highlighting the positive impact of recent renovations that have introduced modern and spacious accommodations. Guests frequently commend the comfortable beds and high-quality linens, ensuring a restful night's sleep. The bathrooms are often described as large and well-appointed, featuring pleasant showers and, in some cases, unique glass panels that can be made opaque for privacy. In-room amenities like automated curtains and lighting contribute to a sophisticated experience. However, some guests noted minor issues such as limited TV channels or a non-functional jacuzzi bath. A recurring concern for some is the noise level, with reports of street noise, sounds from ongoing renovations, and occasional disturbances from the rooftop bar impacting sleep, particularly for light sleepers.

Dining & Food Quality
The hotel's dining experiences consistently receive high praise, particularly the breakfast, which is described as excellent, varied, and of high quality. Guests appreciate the wide array of options, including fresh juices, pastries, and made-to-order items like omelets and tapioca, often highlighting the attentive service from the restaurant staff. The Skye Restaurant and bar on the rooftop are celebrated as a major highlight, offering an amazing atmosphere, sophisticated cuisine, and stunning panoramic city views, making it a popular spot for both hotel guests and external visitors. The food quality across the board is generally described as impeccable and delicious, with many guests enjoying memorable meals. While most feedback is positive, some guests noted that certain breakfast items were subject to additional charges, and occasional delays in service were mentioned during busy periods.

Location & Accessibility
The hotel's location is generally considered advantageous, particularly for its proximity to Ibirapuera Park, which is within comfortable walking distance and offers beautiful views from many rooms and the rooftop restaurant. This makes it an excellent choice for guests who enjoy outdoor activities or simply appreciate green spaces. For business travelers, the hotel is conveniently situated near key business areas like Faria Lima Avenue. However, some guests noted that while the immediate vicinity is pleasant, the hotel is not within easy walking distance of a wide array of other tourist attractions or extensive shopping and dining options. Parking is available, though guests frequently mention that it comes with a significant additional cost, whether for valet or self-parking.

Staff & Service
The staff and service at the hotel are overwhelmingly praised as exceptional, often cited as a primary reason for a memorable stay. Guests consistently highlight the team's attentiveness, professionalism, and genuine kindness, noting their willingness to go above and beyond to assist with any request. The check-in process is frequently described as smooth and welcoming, often including thoughtful touches like complimentary champagne. The concierge service receives particular acclaim, with guests commending their expertise in providing recommendations, making reservations, and offering personalized assistance that significantly enhances the overall experience. Housekeeping is noted for its meticulous attention to detail and frequent service, ensuring rooms remain pristine. Overall, the staff's dedication to providing excellent, personalized service is a recurring theme, making guests feel valued and at home.

Additional Information
Guests should be aware of several important details that contribute to the overall experience. The hotel has been undergoing renovations, which, while leading to improved rooms, have occasionally resulted in noise disturbances for some guests, even during weekends. There are also various additional fees that guests should anticipate, including a service charge and a destination fee, which some found unexpected or not clearly communicated upon booking. While the hotel offers a pet-friendly policy, a notable fee is associated with bringing pets. The hotel's iconic architecture and unique design elements, such as the intentionally dark corridors and elevators, are part of its distinctive style, though some guests found them unusual. Some guests also expressed privacy concerns regarding the rooftop pool area being open to external restaurant patrons, particularly when guests are in swimwear.