URH Sitges Playa

This hotel is a memorable choice for a relaxing getaway, distinguished by its direct beachfront access to San Sebastian beach, offering stunning sea views and a tranquil atmosphere. Its prime location makes it an ideal fit for couples seeking a romantic escape, families looking for convenient beach access and spacious accommodations, and sightseers eager to explore the nearby old town and its attractions. Pet owners will also find the hotel particularly accommodating. Guests consistently highlight the hotel's cleanliness, comfortable rooms, and the exceptionally friendly and helpful staff. To enhance your stay, consider requesting a room with a sea view for breathtaking sunrises and sunsets, and be sure to take advantage of the complimentary beach chairs and umbrellas provided for a perfect day by the sea.

Facilities & Amenities
The hotel offers a range of facilities designed to enhance guest comfort and convenience. A notable feature is the pool area, which provides a refreshing escape, though some guests note it can be shaded for much of the day and has a limited number of sunbeds. For those looking to stay active, a gym is available, though some reviews suggest it is small and its equipment may be worn. Guests appreciate the provision of beach towels, chairs, and umbrellas, making beach outings effortless. The hotel also provides reliable Wi-Fi access throughout the property, ensuring guests can stay connected. Additionally, a mini-market at reception offers snacks and drinks for added convenience.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean, modern, and well-maintained, contributing to a pleasant stay. Many rooms are described as spacious, featuring comfortable beds, often king-sized, which ensure a restful night's sleep. The presence of a balcony is frequently appreciated, offering pleasant views, particularly those overlooking the sea. However, some guests have noted issues with noise levels, particularly from adjacent rooms or street cleaning in the early morning, due to thin walls. While rooms include a mini-fridge, some found it did not keep items sufficiently cold. Feedback on the shower experience is mixed, with some reporting random temperature fluctuations, low pressure, or minor leaks. The air conditioning system has also received varied comments, with some guests desiring more individual control. Some minor amenities like a cosmetic mirror, tissues, or washcloths were occasionally noted as missing.

Dining & Food Quality
The hotel's dining experience, particularly the breakfast, receives mixed but generally positive feedback. Most guests appreciate the breakfast variety, which includes both hot and cold options, and the pleasant experience of dining with a sea view. However, some guests have noted that the hot food at breakfast can be lukewarm or cold, and the orange juice is often from concentrate rather than freshly squeezed. The restaurant attached to the hotel, Amanit, is frequently praised for its food quality, with specific mentions of delicious Mediterranean salads and fresh products. While many find the restaurant's service excellent, some guests have reported less friendly service or found the prices to be on the higher side.

Location & Accessibility
The hotel's location is consistently highlighted as one of its strongest assets. Situated directly on the beachfront of San Sebastian beach and the promenade, it offers immediate access to the sand and sea. Guests appreciate being within a short walking distance to the old town, numerous restaurants, and shops, providing a vibrant yet relatively quiet environment away from the main nightlife noise. The train station is also conveniently accessible on foot. For guests arriving by car, parking is available on-site, though many reviews emphasize that the garage entrance is extremely narrow and challenging to navigate, especially for larger vehicles, and can be expensive. Some guests also reported initial difficulty finding the hotel with GPS.

Staff & Service
The staff at the hotel consistently receive overwhelmingly positive feedback, being described as exceptionally friendly, helpful, attentive service, and welcoming. Guests frequently praise their professional demeanor and willingness to go above and beyond to assist with requests, from providing local information to accommodating room changes. The check-in process is often noted as quick and efficient. A highly appreciated service is the provision of complimentary beach towels and parasols, which greatly enhances the beach experience. The hotel also offers a pet-friendly service, with some guests reporting that their pets received special amenities upon arrival, making their stay comfortable.

Additional Information
The hotel maintains a welcoming pet-friendly policy, allowing guests to bring their furry companions, often with specific amenities provided for them, though an additional charge may apply. Guests should be aware that the hotel has a strict policy regarding lost items, with some reviews indicating that items left behind are discarded rather than stored for retrieval. For loyal guests, the hotel offers rewards program benefits, which can include perks such as room upgrades. The hotel also provides thoughtful touches like umbrellas in rooms, which are useful given the local weather.