Hotel Via Regia - VIAs-Hotels

The hotel offers a truly memorable experience, distinguished by its charming, tastefully designed interiors and rooms that exude a warm and cozy atmosphere. Guests consistently highlight the meticulous attention to detail throughout the property, making it feel both modern and inviting. It is an ideal choice for couples seeking a quiet and romantic getaway, families who appreciate spacious accommodations and thoughtful amenities, and sightseers looking for a comfortable base to explore the city. Business travelers will also find the hotel's serene environment and excellent service conducive to a productive stay. The hotel's commitment to guest satisfaction is evident in its highly praised staff and exceptional breakfast. To enhance your visit, consider taking advantage of the hotel's highly-rated restaurant for dinner and be prepared for a slightly longer but pleasant walk to the historic city center.

Facilities & Amenities
Guests frequently commend the hotel's well-maintained facilities, which contribute significantly to a comfortable stay. The sauna is a popular feature, described as excellent and easily accessible for relaxation. While there is no swimming pool, the wellness options are appreciated. Rooms are equipped with convenient amenities such as a water kettle along with tea and coffee supplies, and a complimentary bottle of water. Many rooms also include a ventilator, which guests found helpful, especially during warmer periods. The hotel provides free Wi-Fi throughout, ensuring guests remain connected. For those traveling with bicycles, a secure bicycle shed is available. An elevator provides convenient access from the courtyard parking area directly to the guest room floors, enhancing accessibility for all.

Cleanliness & Room Comfort
The hotel receives widespread acclaim for its exceptional cleanliness, with guests consistently describing rooms and common areas as spotless and meticulously maintained. Rooms are generally perceived as spacious and well-equipped, featuring a modern and tasteful design that creates a cozy ambiance. The beds are often praised for their comfort, ensuring a restful night's sleep, though a few guests noted some mattresses felt "sloping" or "uncomfortable." Noise levels are typically very low, as the hotel is situated on a quiet street, allowing for peaceful nights. In-room amenities include a coffee maker and a complimentary bottle of water. While the bathrooms are modern and clean, some guests mentioned the presence of a "bathtub shower" setup, which might be less convenient for those with mobility concerns. Some guests also noted the absence of a minibar or safe in the rooms.

Dining & Food Quality
The hotel's dining options are a significant highlight for many guests, particularly the breakfast service. It is consistently described as outstanding, rich, and varied, offering a wide selection of fresh and high-quality products. Guests appreciate the diverse spread, which includes scrambled eggs, fresh fruit, vegetables, muesli, various cheeses, cold cuts, and jams. The attentive staff ensures continuous replenishment, and a coffee machine is available for personalized beverages. The hotel's restaurant also garners high praise for its sensational and delicious cuisine, with many recommending it for dinner and suggesting reservations. While most experiences are positive, a few guests noted that some dishes, like vegetables, were occasionally served lukewarm. An inviting bar and a pleasant outdoor terrace provide additional spaces for guests to enjoy drinks and meals.

Location & Accessibility
The hotel is situated on a quiet street, offering a peaceful retreat while remaining conveniently accessible. It is located very close to the train station, typically a short 5 to 10-minute walk. While not directly in the historic center, the Old Town is easily reachable within a pleasant 15 to 20-minute walk, often through the charming train station area. Public transportation, including a tram, is also readily available nearby for quicker access to the city's attractions. For guests arriving by car, parking is available in the hotel's courtyard, though the entrance is noted as quite narrow, requiring careful maneuvering. Alternatively, ample free street parking is often available. The hotel's location also provides convenient access to local points of interest like the zoo and a nearby brewery.

Staff & Service
The hotel's staff consistently receives glowing reviews for their exceptional friendliness and attentiveness. Guests frequently highlight their helpfulness, describing them as welcoming, accommodating, and going above and beyond to ensure a pleasant stay. The check-in process is often noted as quick and efficient, with staff providing personalized greetings and useful local suggestions. Housekeeping is praised for its excellent work, maintaining very clean rooms. The hotel is notably pet-friendly, with staff providing thoughtful amenities like a blanket, treats, and a water bowl for furry companions. Many guests commend the staff's proactive approach, such as promptly refilling coffee machines or assisting with parking, contributing to an overall feeling of being well-cared for and valued.

Additional Information
The hotel incorporates several unique and thoughtful elements that enhance the guest experience. Its distinctive Via Regia theme is woven throughout the property, with rooms often named after cities along the historic route, providing an interesting educational touch. The hotel maintains a highly praised pet-friendly policy, going beyond mere acceptance by providing specific amenities like a dog blanket, treats, and a water bowl, making it a truly welcoming environment for pets. Guests also appreciate the hotel's room cleaning waiver program, which offers a voucher for the bar or restaurant if they choose to forgo daily housekeeping, promoting sustainability and offering a direct benefit. Furthermore, the hotel provides e-car charging facilities in its courtyard parking, catering to modern travel needs. The hotel is also well-suited for group events and gatherings, with guests reporting well-organized arrangements for various occasions.