Villa Borghese, The Originals Relais

This hotel offers a tranquil retreat, distinguished by its highly acclaimed restaurant and comprehensive spa services, making it an ideal destination for couples seeking a romantic getaway, wellness seekers looking for relaxation and treatments, and food lovers eager to indulge in gourmet cuisine. While the establishment possesses a charming, vintage aesthetic, guests consistently highlight the exceptional service provided by the staff and the high quality of the dining experience. To maximize your stay, consider booking spa treatments in advance, and be prepared for a classic, rather than modern, room decor. The serene environment ensures a peaceful and rejuvenating visit for those looking to unwind.

Facilities & Amenities
The hotel features a pleasant swimming pool area, often described as clean, quiet, and a relaxing spot for guests, though some note it can be small or not consistently heated. The spa and wellness center receives widespread praise for its professional staff and high-quality treatments, particularly massages and various rituals, making it a significant draw for many visitors. While a fitness center is available, a few guests found it to be small or inadequately equipped. Parking is generally convenient, with easy and free outdoor options, though a covered garage is also available but sometimes described as less appealing. Wi-Fi connectivity is present, though some guests experienced it as slow or unreliable.

Cleanliness & Room Comfort
Guests generally commend the hotel's cleanliness, noting that rooms and common areas are well-maintained. However, a prominent theme across reviews is the dated and old-fashioned nature of the rooms and decor, with many describing them as being "stuck in the 70s or 80s" and in need of renovation. Carpets in rooms and hallways are frequently mentioned as worn or stained. While many guests found the bedding to be comfortable, some reported mattresses as either too firm or too soft. Bathrooms are often described as minimal and old-fashioned, lacking modern fixtures or ample space for toiletries. Noise levels receive mixed feedback; some rooms are quiet, but others experience issues with soundproofing or noisy air conditioning.

Dining & Food Quality
The hotel's restaurant, "La Table de Pauline," is consistently lauded as a highlight of the stay, with guests praising the food quality as excellent, delicious, refined, and gourmet. The chefs receive high commendation for their creative and flavorful dishes, often described as an "explosion of flavors" with beautiful presentation. Breakfast is generally well-regarded, offering a copious and varied buffet with good quality products, though some guests noted the presence of industrial pastries or a lack of seasonal fruit. The restaurant service is frequently highlighted as attentive, professional, and friendly, contributing significantly to a positive dining experience. While the bar is considered cozy, a few guests mentioned slow service or a lack of accompanying snacks.

Location & Accessibility
The hotel boasts a favorable and quiet location, nestled in a green environment. It is conveniently situated within walking distance of the town center, the casino, and the thermal baths, making it easy for guests to explore the local area on foot. Its position also serves as a good base for visiting regional attractions, such as the lavender fields. Parking is readily available and generally hassle-free, with ample free outdoor spaces. The hotel's setting opposite a beautiful park further enhances its appeal, providing a serene backdrop for guests.

Staff & Service
The hotel staff consistently receives overwhelmingly positive feedback, with guests frequently describing them as exceptionally friendly, attentive, professional, and helpful. From the reception to the restaurant and spa teams, their dedication to guest satisfaction is a recurring theme. Many reviews highlight the staff's willingness to listen to requests and their proactive approach to ensuring a pleasant stay. The service in the restaurant, in particular, is singled out for its high standards and the warm demeanor of the team. Overall, the staff's commitment to providing excellent service significantly enhances the guest experience, often compensating for the hotel's more dated aspects.

Additional Information
The hotel is noted for its pet-friendly policy, allowing animals even in the restaurant, which is appreciated by many guests traveling with their companions. However, some isolated instances of noise from unattended pets were reported. There are plans for renovations under new ownership, which guests anticipate will address the dated decor. Guests should be aware that the hotel primarily uses traditional physical keys for room access. While the hotel offers a spa, some specific amenities like sauna and bath access may require reservations or incur additional charges, and bathrobes are typically provided only for those booking treatments. Lunch service is generally not available on-site.