A four-star hotel steps from the River Rhine, the Mercure Duesseldorf Seestern offers modern, smoke-free accommodations and private indoor parking. Standard guest room amenities include free wi-fi, satellite television, and a minibar. Pets are welcome for an additional fee. Active travellers can keep fit in the on-site fitness centre, and then unwind in the sauna or hammam. Restaurant 38 opens daily with an extensive breakfast buffet. In the warmer months, guests can enjoy its international menu out on the terrace, while Bar 38 offers a cosy spot for a nightcap in any weather. The Mercure Duesseldorf Seestern is ideally located for business travellers, yet also well connected to the city centre via the Am Seestern tram stop. The Altstadt, Konigsallee, and Rheinuferpromenade are about 20 minutes away on the U-Bahn.
WiFi in lobby
Free WiFi
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym
The hotel is popular with business travellers, as it is in a quiet area with many corporate offices within walking distance. However, guests note that the Am Seestern tram station is just a few steps away and those who don't mind a 20 commute to the Altstadt find the hotel makes a fine base for sightseeing, too. Healthy travellers can walk to the city centre in about 40 minutes, crossing over the River Rhein on the way.
The rooms are widely described as very clean and comfortable, with tasteful, modern decor. Most guests also find the rooms reasonably spacious and some offer a terrific view of the Rhein Tower. The free wi-fi is reasonably fast and reliable, too.
Many guests have described the hotel's front desk staff as friendly, helpful, and accommodating. Hungry travellers also enjoy the breakfast buffet, which offers a good selection of hot and cold dishes.
Several guests were disappointed by the high prices at the bar, and some also find the dinner menu a bit limited, particularly for vegetarians. However, most guests do find that what's there is tasty and freshly prepared.
Many guests who struggle to find anything "wrong" with the rooms or other amenities are generally put off by the hotel's "business-like" atmosphere, and note that though it is absolutely acceptable for a few nights, it's lacks the warmth and personality that makes you want to stay longer.
Though most guests rate the staff very highly, a few guests were let down by a long wait in the restaurant or a disinterested response to inquiries or issues.