Hotel Waldorf Astoria Jerusalem (Jerusalem, Israel)
Hotel Waldorf Astoria Jerusalem (Jerusalem, Israel)
About Waldorf Astoria Jerusalem
Centrally located in Jerusalem just 650 metres from the Old City, Waldorf Astoria Jerusalem offers luxury at its finest, with services such as a personal concierge.
Warm neutral colours are featured in each air-conditioned room, with amenities including a smart TV and coffee machine. Bathrobes and slippers are included in the en-suite bathroom, and the mini fridge adds convenience to guests' stays.
At Waldorf Astoria Jerusalem, guests will find state-of-the-art meeting rooms, as well as the largest ballroom in central Jerusalem. The on-site hair and beauty salon allows guests to be pampered, and the free Wi-Fi connects guests to the rest of the world.
The Palace Restaurant is located in the beautiful atrium and serves guests Mediterranean cuisine. Garden Terrace offers guests stunning views over the city while they enjoy tapas.
This hotel is located 800 metres from Tower of David, and a seven-minute walk from Cats Square. Guests can also visit the historic Damascus Gate, which is a kilometre away.
Stunning, spectacular, breathtaking, and beautiful, were a few of the words guests used to describe this hotel. Even in the most basic rooms, guests felt that they were ensconced in a level of luxury not previously experienced.
positive:
Personal service.
You might feel like you are the only guest in the hotel, with individual concierge service and extra attentive staff. Guests found that staff anticipated their every need, and they appreciated details that were above and beyond, like a daily gift such as chocolates or fruit. Also of note was the efficient check-in, enabling guests to experience the world-class service that much sooner.
positive:
Delectable cuisine.
You might want to pack your stretchy pants for food that knocked the socks off of most guests. Generous portions and creative menus weren't a friend to the waistline, but taste buds couldn't be happier with buffet breakfasts and expertly prepared Shabbat meals.
Negative Reviews
negative:
Housekeeping has a way to go.
Some guests felt that the cleaning team at the Waldorf Astoria Jerusalem had some room for improvement. When the hotel was at capacity, guests noticed a difference in service, and were sometimes unhappy with sloppy housekeeping that overlooked key details. Guests had high expectations for this luxury hotel, and sometimes found rooms to be cleaned to an unacceptable standard.
negative:
English issues.
A small number of guests found restaurant staff to be hard to communicate with in English. However, what staff lacked in language skills, was more than made up for by friendly demeanours and excellent service.
negative:
Bigger gym please.
A few fitness fanatics commented that the gym could have had more equipment, but it was a minor complaint for an otherwise memorable visit.
All amenities
Wellness / Spa
Beauty salon
Massage
Sauna
Hammam
Hotel facilities
Business centre
Café
Entrance Hall/lobby
Express check-in
Elevator
Gym
Parking
Hotel bar
Indoor swimming pool
Conference rooms
Non-smoking rooms
Computer with Internet
Restaurant
24-hour reception
Deck chairs
Laundry service
Spa
WiFi in public areas
Room service
Hypoallergenic rooms
Doctor on site
Car rental
Concierge
Free WiFi in public areas
Valet parking
Pool
Luggage storage
Housekeeping
Free WiFi
Breakfast
Hand sanitizer provided
Temperature screening
Masks provided
Safe distance
Response protocol
Online check in/check out
New safety protocols
For children
Childcare
Organised activities for kids
Accessibility
Wheelchair accessible
Accessible parking
Room facilities
Balcony (upon inquiry)
Bathtub (upon inquiry)
Shower
Ironing board
Openable windows
Television
Hairdryer
Central heating
Electric kettle
Air conditioning
Minibar
Desk
Sitting area
Telephone
Safe
Cable TV
WiFi
Free WiFi (rooms)
Coffee machine
Flatscreen TV
Sports facilities
Fitness
Food and beverage
Diabetic food
Arrival / Departure
Check in: 15:00
Check out: 12:00
Contact
26-28 Agron Street , 9419008 , Jerusalem , Israel Telephone: +972 97297225423333 | Fax: +972 97297225423330 | Official Homepage