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Hotel Waterfront Village (Cape Town, South Africa)

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Hotel Waterfront Village (Cape Town, South Africa)

About Waterfront Village

Waterfront Village sits right on the water near the V&A Marina and features five outdoor swimming pools. The hotel offers apartment-style accommodation with one, two, or three bedrooms. Every room comes with satellite television channels, a living area, a full kitchen, and a private patio or balcony. Most rooms have air conditioning as well. Amenities at the property include a fitness centre, underground parking, free Wi-Fi in the lobby, and a concierge desk. The hotel has laundry services and offers private tours and airport transportation for an additional fee. The hotel is 650 metres from V&A Food Market, which is full of various food vendors offering a variety of cuisine types. Panama Jack's Seafood Restaurant is 700 metres from the hotel, while Woolworths supermarket is 850 metres from Waterfront Village. The V&A Waterfront, a lively complex with restaurants, bars, and shops, is 900 metres from the hotel. The Zeitz Museum of Contemporary Art Africa is 450 metres away.

Top amenities

  • WiFi in lobby
  • Free WiFi
  • Pool
  • Spa(Unavailable)
  • Parking
  • Pets (Unavailable)
  • A/C
  • Restaurant(Unavailable)
  • Hotel bar(Unavailable)
  • Gym

Rating overview

  • LocationExcellent  (9.4 / 10)
  • RoomsExcellent  (8.5 / 10)
  • ServiceGood  (7.5 / 10)
  • CleanlinessExcellent  (8.8 / 10)
  • Value for moneyGood  (7.9 / 10)

Positive Reviews

positive:

Huge apartments with thrilling views.

Guests love the apartments at this hotel which they say are huge and well appointed with modern equipment and stylish furniture. Guests enjoy relaxing at their balconies and catching breathtaking views of Yacht Basin, Waterfront Canal, and Table Mountain.

positive:

Fabulous location/secure parking.

Many guests say they love the Waterfront location of this hotel which is not only scenic but also very serene and safe. There is an abundance of fine restaurants in the proximity where guests can enjoy meals. Guests love the spacious and secure onsite par

positive:

Wonderful staff.

Many guests have commended the staff at this property due to its outstanding warmth and helpfulness. The reception staff is very efficient at organizing tours and events for guests.


Negative Reviews

negative:

Malfunctioning amenities/poor housekeeping.

Guests have posted gripes about several malfunctioning amenities in the apartments including DSTV connections getting repeatedly lost during peak usage, leaking ac units, broken appliances, and sparse furnishings in the three-bedroom apartments. Further,

negative:

Spotty, paid Wi-Fi.

Guests have reported feeling disappointed by the act that this hotel charges for its Wi-Fi. Further, Wi-Fi quality is often spotty and unreliable.

negative:

Inefficient maintenance staff.

According to guests, it can take days for things like missing Wi-Fi, broken hot water supply, and broken appliances to get fixed.


All amenities

Property amenities
  1. Entrance hall/lobby
  2. Elevator
  3. Gym
  4. Parking
  5. Outdoor swimming pool
  6. Non-smoking rooms
  7. Computer with internet
  8. Deck chairs
  9. Laundry service
  10. WiFi in public areas
  11. Washing machine
  12. Doctor on site
For children
  1. Childcare
Room amenities
  1. Dishwasher
  2. Shower
  3. Openable windows
  4. Television
  5. Hairdryer
  6. Electric kettle
  7. Air conditioning
  8. Satellite TV
  9. Desk
  10. Sitting area
  11. Telephone
  12. Safe
Sports facilities
  1. Golf course
Accessibility
  1. Accessible parking

Arrival / Departure

  1. Check out: 11:00

Contact

4, West Quay Road, V and A Waterfront , 8001 , Cape Town , South Africa
Telephone: +27(21)437 9705 | Fax: +27(21)437 9700 | 

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