Hotel Windsor

This hotel offers a delightful stay, distinguished by its prime seafront location that provides guests with stunning views and easy access to the city's attractions. Its signature feature is the panoramic breakfast room, where guests can enjoy their meal overlooking the sea. The hotel is particularly well-suited for sightseers and couples seeking a romantic getaway, as well as cyclists due to its secure bike storage. Ferry travelers also find it highly convenient. Guests consistently praise the hotel's cleanliness, comfortable accommodations, and the exceptionally friendly and helpful staff. To enhance your experience, consider requesting a room with a sea view and balcony, and be prepared for potential challenges with street parking, though free options are often available nearby.

Facilities & Amenities
The hotel provides several convenient amenities, though some common features are noted as missing. Guests appreciate the secure bike storage facilities, which are particularly useful for those traveling with bicycles. While free Wi-Fi is available, some guests reported it could be patchy or slow in certain areas. The hotel is equipped with an elevator, making access to upper floors easy. However, a recurring point of feedback is the absence of tea/coffee making facilities in the rooms, which many guests found inconvenient. There is also no mini-bar or fridge in the rooms. Additionally, the hotel does not feature a dedicated restaurant for dinner or a bar area, which some guests missed for evening relaxation.

Cleanliness & Room Comfort
Guests generally find the rooms to be very clean and well-maintained, with comfortable beds and good quality linen ensuring a restful sleep. Many rooms offer appealing sea views and some include balconies, enhancing the overall experience. However, feedback on room comfort is mixed. A significant number of guests describe the rooms as small or compact, and some note the decor appears outdated or tired. Noise can be an issue, with reports of street noise, banging doors, and poor soundproofing affecting sleep for some. While showers generally provide good hot water, some guests found them slippery or experienced drainage issues. The absence of air conditioning was also a frequent concern, especially during warmer periods.

Dining & Food Quality
The breakfast experience is a highlight for many guests, primarily due to the panoramic sea view from the dining room, which offers a beautiful start to the day. The breakfast buffet is described as varied and good, featuring fresh products such as fruits, juices, pastries, and bread, along with cold meats and cheeses. Boiled eggs are also available. However, some guests found the breakfast to be expensive for the offerings, noting a lack of hot food options like scrambled eggs or bacon. The machine coffee and tea were also a point of disappointment for some, who preferred a more traditional service. The hotel does not offer a restaurant for lunch or dinner, nor does it have a dedicated bar area.

Location & Accessibility
The hotel's seafront location is consistently praised as ideal, placing guests directly opposite the beach and offering easy walking distance to numerous attractions. It is centrally located, allowing convenient access to the town center, shops, restaurants, the port, and the Saturday market. The castle and train station are also within a short walk, and the ferry port is easily reachable. Regarding parking, guests report mixed experiences. While free street parking is often available on the boulevard in front of the hotel, finding a space can be difficult, especially during peak times or arrivals in the late afternoon. The hotel also has limited hotel parking spaces, which some guests found to be paid.

Staff & Service
The staff at the hotel consistently receive high praise for their exceptional friendliness, helpfulness, and professionalism. Guests frequently highlight their welcoming demeanor and attentive service, noting that staff go out of their way to assist with requests. The check-in process is generally described as quick and efficient. Specific examples of excellent service include staff providing secure bike storage, assisting with taxi arrangements, offering valuable advice on local attractions and restaurants, and being accommodating with special requests like providing a kettle. The housekeeping team also contributes to a positive experience, ensuring rooms are clean and well-maintained daily, with a thoughtful towel replacement policy.

Additional Information
The hotel maintains a pet-friendly policy, which is appreciated by guests traveling with their animals. For convenience, a system is in place where guests receive a complimentary drink token per day, redeemable at a machine in the reception area. The hotel also implements an ecological towel policy, encouraging guests to reuse towels to support environmental efforts. While some guests describe the hotel's overall decor as a bit tired or a "labyrinth" of corridors, many find it to possess a charming, traditional character.