Wingate by Wyndham Greenville Airport

The hotel is frequently chosen for its convenient location near the airport and interstate, offering easy access to downtown areas and numerous restaurants. Guests consistently highlight the spacious rooms as a significant positive, providing ample space for relaxation. This makes the hotel a suitable choice for business travelers seeking proximity to transport hubs and corporate areas, families needing comfortable and roomy accommodations, sightseers exploring the city's attractions, and road trippers looking for a comfortable and accessible overnight stop. To enhance your stay, it is advisable to thoroughly check your room's condition upon arrival, confirm any incidental holds with the front desk, and manage expectations regarding the complimentary breakfast, as feedback on its quality is varied.

Facilities & Amenities
Guests generally appreciate the available facilities, which contribute to a comfortable stay. The fitness center is well-regarded and provides a convenient option for exercise. Wi-Fi connectivity is consistently strong throughout the property, with both wired and wireless options available in rooms, ensuring guests can stay connected. The hotel offers ample free parking, which is a significant convenience for those traveling by car. Many rooms are equipped with a mini-fridge and microwave, adding to guest comfort and allowing for food storage. Additionally, 24-hour coffee is a welcome perk. However, feedback on the pool is mixed, with some guests noting it can be unclean or unavailable. Similarly, finding a working ice machine can be a challenge, and some guests have reported issues with the elevators, including unpleasant odors or a feeling of instability.

Cleanliness & Room Comfort
Room comfort is a mixed bag for guests. Many praise the spacious rooms and find the beds comfortable, ensuring a restful night's sleep. However, cleanliness receives varied feedback; while some rooms are noted as clean, others report issues such as dirty bathrooms, hair, sticky floors, dust, or even mold and bugs. The air conditioning units are frequently mentioned, sometimes praised for being powerful, but often criticized for being excessively noisy or not functioning properly, with some reports of mold. Bathroom issues include low water pressure, running toilets, broken fixtures, and a lack of exhaust fans. Noise from the AC, other guests, or unexpected fire alarms can also disrupt the peace. Furthermore, some rooms and hallways have been described as having strong, unpleasant odors, including mustiness, mold, or smoke.

Dining & Food Quality
The complimentary breakfast receives highly mixed reviews from guests. Many appreciate the convenience and find it to be a good, hot start to the day, with options like a waffle maker and some variety. However, a significant number of guests describe the breakfast as low quality, with limited selection, cold food, or items frequently running out. Some have even reported unsanitary conditions in the breakfast area, including the presence of ants or other critters, and observed guests engaging in unhygienic practices like refilling personal thermoses directly from dispensers. While the coffee is generally well-received, the overall dining experience for breakfast appears inconsistent, leading some guests to seek meals at nearby restaurants instead.

Location & Accessibility
The hotel's central location is consistently highlighted as a major advantage, contributing significantly to a convenient stay. It is strategically situated just minutes from the Greenville/Spartanburg Airport, making it an ideal choice for air travelers. Guests appreciate its easy accessibility to both downtown Greenville and Spartanburg, allowing for exploration of local attractions and business districts. Its direct proximity to the interstate ensures smooth travel connections. There are numerous restaurants and shopping options within walking distance or a short drive, providing ample choices for dining and entertainment. The availability of free parking is also a significant benefit, alleviating concerns about vehicle security and cost. While an airport shuttle service is offered, some guests have found it to be expensive and occasionally unreliable, leading them to suggest alternative transportation methods like ride-sharing services.

Staff & Service
Feedback on staff and service is notably mixed. Many guests praise the staff for being friendly, helpful, and welcoming, highlighting positive interactions during check-in and with general inquiries. However, a considerable number of reviews report instances of unhelpful or rude staff, long waits during check-in, and a general lack of attentiveness, sometimes making guests feel like an inconvenience. Housekeeping service also receives varied comments; while some appreciate the effort, others note inconsistent cleaning schedules (e.g., every third day), difficulty obtaining fresh towels, or rooms being entered despite "Do Not Disturb" signs. The hotel's ability to resolve issues is also inconsistent, with some problems addressed promptly, while others, such as incidental hold refunds or room maintenance, remain unresolved for extended periods.

Additional Information
Guests should be aware of certain additional policies and potential issues that have been noted. A recurring concern is the practice of charging significant incidental holds or deposits, which can be unexpected and often take an extended period, sometimes up to ten business days, to be refunded, causing frustration for many. Some guests have also experienced booking issues, where their reservations were not readily found or honored upon arrival, particularly when booked through third-party websites, leading to delays and confusion. Furthermore, the hotel operates with a specific housekeeping policy where rooms are serviced less frequently, typically every third day, which can be inconvenient for longer stays. Guests have also reported instances where "Do Not Disturb" signs were not respected, with staff entering rooms without permission.