Wingate by Wyndham Kansas City

This hotel's most notable feature is its proximity to Worlds of Fun, making it a convenient choice for families and leisure travelers seeking easy access to the amusement park. Guests frequently highlight this location as a primary reason for their stay, often finding the hotel to be a cost-effective option. While some visitors appreciate the overall value, feedback on the hotel's condition is highly mixed, with many noting a need for significant updates and improved maintenance. The hotel aims to provide a functional base for exploring the area, particularly for those prioritizing location and budget. To enhance your experience, it is advisable to manage expectations regarding the property's upkeep and to confirm specific amenity availability upon arrival.

Facilities & Amenities
The hotel features a large indoor pool which is a significant draw, especially for families with children, providing a dedicated space for recreation. While many guests enjoy the pool's size, some have reported issues with its cleanliness, temperature, and limited operating hours. The lobby area is described as spacious, though some guests found it to be dimly lit or uninviting. Free Wi-Fi is available, though its reliability and speed have been inconsistent for some users. Other amenities mentioned include a fitness center, though its condition and availability are not consistently praised. The presence of ice machines and vending machines adds a layer of convenience for guests.

Cleanliness & Room Comfort
Feedback on room cleanliness and comfort is highly varied, with many guests reporting significant issues. While some rooms were found to be clean and featured comfortable beds, a prevalent theme in reviews points to rooms being dirty, with stained bedding, unclean floors, and dust accumulation. Guests frequently encountered bugs, including cockroaches and bed bugs, in their rooms and common areas. Maintenance issues such as broken fixtures, leaking ceilings, malfunctioning air conditioning units that are often loud, and poor water pressure in showers are commonly cited, impacting overall comfort and satisfaction. Thin walls also contribute to noise disturbances from neighboring rooms.

Dining & Food Quality
The hotel offers a complimentary breakfast, which some guests found to be satisfactory with a decent variety of options, including waffles. However, a significant number of reviews describe the breakfast as disappointing, with food often being cold, stale, or of poor quality, including inedible items like sour gravy or rubbery eggs. Coffee quality is frequently criticized, often described as muddy or unpleasant. Guests also noted issues with items running out quickly and not being refilled, or the breakfast area being unkempt. The hotel's bar or lounge area is consistently reported as being closed or non-operational, despite being advertised.

Location & Accessibility
The hotel's central location is a key advantage, offering easy access to major highways and being just minutes away from Worlds of Fun. This makes it particularly convenient for those visiting the amusement park or needing quick transit through the area. Guests appreciate the proximity to various fast-food restaurants, a Waffle House, and other dining options. While the location is convenient for attractions, some guests expressed concerns about the immediate surrounding area, describing it as feeling unsafe or having a visible presence of suspicious individuals. Parking is available on-site, though some reviews mention issues with broken-down vehicles or trash in the lot.

Staff & Service
Guest experiences with staff and service are notably mixed. Some guests praised the staff as friendly, polite, helpful, and accommodating, particularly during check-in or when addressing specific requests. However, many reviews describe staff as rude, disinterested, or unprofessional, with instances of slow service, unresponsiveness to complaints, and perceived language barriers. The check-in process is sometimes reported as quick, but issues with unexpected deposits and difficulties in obtaining refunds are a recurring concern. Housekeeping services are inconsistent, with some guests reporting a lack of room cleaning or towel replenishment during their stay.

Additional Information
Guests should be aware that the hotel frequently charges an additional refundable deposit upon check-in, which has been a source of frustration for many due to lack of prior notification and delays or issues with refunds. The hotel has a pet-friendly policy, which is appreciated by those traveling with animals. There are frequent mentions of the property appearing run-down or outdated, with discrepancies between online photos and the actual condition. Some guests noted that the hotel seems to be undergoing renovations, which can lead to construction noise or areas being in disarray. The hotel's U-Haul services are also mentioned as an unusual on-site offering.