Wyndham Chicago O'Hare

This hotel is a popular choice for its airport proximity and convenient access to the Allstate Arena, making it an ideal base for concert-goers, travelers in transit, and business travelers seeking a practical stay. Guests frequently highlight the hotel's overall cleanliness and the comfortable beds as key positives. While the shuttle service to the airport is a significant draw, guests should be aware that experiences can vary, and it's advisable to confirm shuttle schedules and capacity, especially during peak times. Additionally, be prepared for potential challenges with parking, as it is often paid and can be limited.

Facilities & Amenities
The hotel offers several convenient amenities for guests. Many rooms are equipped with mini-fridges and coffee makers, providing a touch of home comfort. For larger items, microwaves are available on every floor, typically near the ice machines. Guests also appreciate the ability to connect their computers to the room TV, enhancing entertainment options. An on-site bar is available, offering a place to relax and unwind. While some guests noted the absence of a swimming pool or specific vending machines, the available amenities generally contribute to a functional stay.

Cleanliness & Room Comfort
Guests generally find the rooms and the hotel overall to be very clean and well-maintained. The comfortable beds and pillows are frequently praised, ensuring a restful night's sleep. While many rooms are described as spacious, some guests have noted that certain outdated elements exist, such as the AC system, carpet, or older phones. Lighting can be an issue for some, with a lack of overhead lighting in the main room area, relying instead on lamps. Bathroom size is occasionally mentioned as cramped, and some plumbing issues like slow flushing or crooked faucet streams have been reported, though showers are generally fine. Noise levels from neighboring rooms or hallways can sometimes be a concern.

Dining & Food Quality
The hotel features an on-site restaurant and a bar, providing convenient dining options. Many guests appreciate the direct connection to a Longhorn Steakhouse next door, offering a popular choice for meals. Additionally, the hotel's location provides easy access to numerous nearby dining options and various chain restaurants within walking distance. While breakfast is available, it is typically not included in the room rate and incurs an additional charge. Feedback on food quality for breakfast is mixed, with some guests praising the selection and others noting a lack of variety or options for specific dietary restrictions.

Location & Accessibility
The hotel boasts an excellent central location, particularly for its proximity to O'Hare Airport and the Allstate Arena, which is often within walking distance. This makes it highly convenient for travelers and concert attendees. Guests also appreciate the easy access to a variety of restaurants and shopping options, including Target and Ross, located nearby. The airport shuttle service is a significant draw, providing timely transportation, though some guests have experienced issues with capacity, priority for certain groups, or unexpected delays, especially during peak hours. Parking is a recurring concern, as it is often paid, can be limited, and sometimes involves remote lots, particularly for "park and fly" guests.

Staff & Service
Feedback on the staff & service is notably mixed. Many guests commend the friendly staff and their helpful demeanor, particularly highlighting the shuttle drivers and some front desk agents who go out of their way to assist. The check-in process is often described as quick and efficient. However, a significant number of reviews mention instances of rude or unwelcoming staff, particularly at the front desk, leading to frustrating experiences. Issues with responsiveness to guest requests, such as key card problems or towel delivery, are also occasionally reported, indicating inconsistency in service quality.

Additional Information
Guests frequently encounter issues with key card deactivation, requiring multiple trips to the front desk to reactivate them. The park and fly service is a popular offering, but guests should be aware of potential challenges with shuttle reliability and the location of remote parking lots, which can be inconvenient. A common point of frustration is the paid parking policy, with many guests expressing surprise or dissatisfaction about the additional daily fee, especially given the outdoor nature of the lots. Some guests have also raised concerns regarding the hotel's wheelchair accessibility for the airport shuttle, noting a lack of suitable vehicles for guests with mobility needs.