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    Hotel Xbalamqué & Spa Cancún Centro (Cancun, Mexico)

    Hotel Xbalamqué & Spa Cancún Centro (Cancun, Mexico)

    About Hotel Xbalamqué & Spa Cancún Centro

    Hotel & Spa Xbalamqué in Cancun, Mexico, is a quirky looking three star property close to Palapas Park and to the bus station. The Mayan style décor, spa and other amenities provide comfortable and memorable stays. There are 91 rooms ranged over three floors. All rooms have full bathrooms, Wi-Fi, cable TV, air conditioning, and phones with international dialing. Hotel & Spa Xbalamqué has an outdoor pool and offers spa services. A front desk safe, laundry services, ironing boards, a meeting room and car rental services are other hotel features. Staff is multilingual. The hotel has a restaurant serving all meals including breakfast. There is also a bar and lounge; the 4 Elementos. Room service is available. The hotel is in downtown Cancun and about a 20-minute drive from Cancún International Airport. Iglesia de Cristo Rey, Ayuntamiento de Benito Juarez and Ceviche Square Cancun are at walking distance from the hotel.

    Top amenities

    • WiFi in lobby
    • Free WiFi
    • Pool
    • Spa
    • Parking
    • Pets (Unavailable)
    • A/C
    • Restaurant
    • Hotel bar
    • Gym(Unavailable)

    Rating overview

    7.0
    trivago Rating Index based on 9929  reviews from:
    • Hotels.com(6.8/10)
    • LocationGood  (7.8 / 10)
    • RoomsOkay  (6.8 / 10)
    • ServiceFair  (7.1 / 10)
    • CleanlinessOkay  (6.4 / 10)
    • Value for moneyFair  (7.3 / 10)

    Positive Reviews

    positive:

    Great location

    Xbalamqué Resort & Spa is located in the centre of town. It is close to the bus stop and is within walking distance of several of the town's attractions. The hotel's proximity to Palapa Park, several inexpensive restaurants serving local cuisine and stores is a big plus too.

    positive:

    Interesting architecture

    The hotel architecture is lovely and interesting thought a great many guests. Many guests spoke appreciatively of the Mayan décor theme and frescoes, particularly in the exterior and the lobby of the hotel. The garden is lovely too.

    positive:

    Good service, pool

    Many guests spoke positively about their experiences with the staff at the hotel, describing them as friendly and helpful. The cleaning staff is efficient and room service is quick too. The pool is very nice, as is the waterfall feature, said guests.


    Negative Reviews

    negative:

    Some room issues, poor breakfast

    Several guests at the Xbalamqué Resort & Spa thought that the levels of cleanliness were not up to the mark. Guests spoke of mold in the rooms and bathrooms, unclean sheets and pillows and poor air conditioning. Some guests felt that the complimentary breakfast offered was inadequate and of a poor quality and did not like the fact that breakfast tickets had to be collected each morning from the reception.

    negative:

    Noisy

    The hotel's central location means that there is a lot going on around there and many guests felt disturbed by musical events, clubs and Karaoke till well into the night.

    negative:

    Dodgy area

    Some guests thought that the location of the hotel was rather unsafe and some preferred not to be outdoors after dark.


    All amenities

    Wellness / Spa
    1. Beauty salon
    2. Massage
    3. Sauna
    Property amenities
    1. Elevator
    2. Hairdresser
    3. Parking
    4. Bell service
    5. Hotel bar
    6. Outdoor swimming pool
    7. Hotel safe
    8. Non-smoking rooms
    9. Computer with internet
    10. Restaurant
    11. 24-hour reception
    12. On-site boutique shopping
    13. Snack bar
    14. Deck chairs
    15. Towels at the pool
    16. Spa
    17. WiFi in public areas
    18. Room service
    19. Organised activities
    20. Doctor on site
    21. Car rental
    22. Concierge
    23. Free WiFi in public areas
    24. Pool
    25. Luggage storage
    26. Housekeeping
    27. Free WiFi
    28. Breakfast
    29. Regular disinfection
    30. Hand sanitizer provided
    31. Temperature screening
    32. Safe distance
    33. Response protocol
    34. New safety protocols
    35. Cashless payment
    Room amenities
    1. Balcony
    2. Fireplace
    3. Shower
    4. Television
    5. Air conditioning
    6. Cosmetic mirror
    7. Minibar
    8. Pay-TV
    9. Desk
    10. Sitting area
    11. Telephone
    12. Safe
    13. Cable TV
    14. Free WiFi (rooms)
    15. Closet
    Accessibility
    1. Accessible parking

    Arrival / Departure

    1. Check in: 15:00

    Contact

    Av. Yaxchilan, 31,  77500,  Cancun,  Mexico
    Telephone: +52(998)1932720 | Fax: +52(998)8924646 | 

    Frequently Asked Questions about Hotel Xbalamqué & Spa Cancún Centro

    • Is there a pool area at Hotel Xbalamqué & Spa Cancún Centro?

      Yes, Hotel Xbalamqué & Spa Cancún Centro offers 2 pool areas.

    • Are pets allowed at Hotel Xbalamqué & Spa Cancún Centro?

      No, Hotel Xbalamqué & Spa Cancún Centro doesn’t allow pets.

    • Is parking available at Hotel Xbalamqué & Spa Cancún Centro?

      Yes, Hotel Xbalamqué & Spa Cancún Centro provides Parking, Accessible parking for guests.

    • Where is Hotel Xbalamqué & Spa Cancún Centro located?

      Hotel Xbalamqué & Spa Cancún Centro is located in Av. Yaxchilan, 31, 77500, Cancun, Mexico.

    • Which popular attractions are close to Hotel Xbalamqué & Spa Cancún Centro?

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