Hotel Zed Victoria

This hotel offers a truly unique and memorable stay, distinguished by its vibrant retro 70s-themed decor and lively atmosphere. Its signature feature, a popular pool with a waterslide, combined with a commitment to a fun, nostalgic vibe, makes it stand out. Guests consistently praise the hotel's exceptional cleanliness, comfortable accommodations, and the genuinely friendly and helpful staff. It is an ideal fit for families seeking an engaging and entertaining environment, couples looking for a distinctive and playful escape, and pet owners who appreciate accommodating policies. To enhance your experience, consider exploring the unique Grandma's Basement games room, and for light sleepers, requesting a room away from the main road may help mitigate potential noise.

Facilities & Amenities
Guests highly appreciate the diverse range of facilities designed for fun and relaxation. The heated pool with its exciting waterslide (dubbed the Zedinator) and a relaxing hot tub are major draws, particularly for families, though the pool can get busy. A clean sauna is also available for guest use. The hotel features a unique common area known as Grandma's Basement, offering a nostalgic retreat with record players, ping pong, and pool tables. Many rooms are equipped with a kitchenette, including a stove top, microwave, and mini-fridge, providing added convenience. Guests can also take advantage of free bike rentals to explore the area, and laundry facilities are available. While there is no elevator, staff are noted for their willingness to assist with luggage.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its clean rooms, which are frequently described as spotless, impeccably clean, and fresh-smelling. The beds are generally found to be very comfortable, offering a restful night's sleep, though a few guests found pillows too large or beds too firm. Rooms feature a distinctive retro decor with unique touches like rotary phones, vintage lighting, and quality finishes. In-room amenities often include a kettle, French press with fresh ground coffee, and charging stations. However, noise levels are a mixed point; some guests experienced street noise, sirens, or noise from neighbors due to thin walls and the motel-style layout, while others found their rooms quiet despite the busy location. Some rooms are noted as being on the smaller side.

Dining & Food Quality
The on-site Ruby's restaurant is a significant highlight, consistently receiving praise for its excellent breakfast and delicious food options. Guests frequently commend the food quality and the attentive service provided at the restaurant. While Ruby's is highly recommended for breakfast, some guests noted it might not be open for dinner. The hotel also provides fresh ground coffee and real cream or milk, either in the rooms or available in the lobby, which is a much-appreciated touch for coffee enthusiasts.

Location & Accessibility
The hotel's location is generally considered convenient, offering easy access to various points of interest. While not directly in the downtown core, it is a short drive or a pleasant bike ride away, with public transportation readily available via a nearby bus stop. Guests appreciate its proximity to the Mayfair Shopping Centre directly across the street, as well as other amenities like coffee shops and grocery stores. Parking is available and free for guests, though some found spaces to be tight. The hotel's position also offers convenient access to medical facilities and the Galloping Goose trail.

Staff & Service
The hotel's staff consistently receives outstanding praise for their exceptional friendliness, helpfulness, and attentive service. Guests frequently highlight their willingness to go above and beyond, from providing a warm welcome and efficient quick check-in to assisting with special requests and addressing concerns promptly. Housekeeping is noted for its thoroughness and daily service, including thoughtful touches like arranging items. The hotel's pet-friendly service is particularly commended, with staff accommodating pets and even providing special treats, contributing to a welcoming atmosphere for all guests.

Additional Information
The hotel embraces a unique retro theme throughout, extending to its amenities and policies. Guests should be aware of a security deposit required upon check-in. The hotel maintains a pet-friendly policy, welcoming both cats and dogs with special accommodations. Some rooms feature kitchenettes, offering self-catering options. The hotel provides complimentary yo-yos and comic books in rooms, adding to the playful atmosphere. Guests should note that the hotel is undergoing renovations, which may occasionally impact amenity availability or result in some construction noise. The property has a motel-style layout with exterior room access, and while there is no elevator, staff are available to assist.